Fahad Ibrahim Email & Phone Number

• Managed and supervised Microsoft 365 environments, efficiently handling tasks such as user onboarding, license allocation, and the configuration of security settings to promote secure and productive collaboration.• Successfully led migration projects from Google Workspace to Microsoft 365, developing comprehensive migration strategies that encompassed user data, settings, and collaboration workflows• Implemented Microsoft Defender Advanced Threat Protection (ATP) to extend security to cloud environments, detecting and mitigating threats across Azure and Microsoft 365 services• Customized and configured Azure Information Protection (AIP) policies to align with organizational data classification requirements and security standards within the Microsoft 365 ecosystem• Designed and managed complex Exchange Online architectures, optimizing mailbox configuration, mail flow, and security settings to ensure a seamless and efficient email environment• Successfully orchestrated hybrid deployments between Exchange Online and Exchange Server, seamlessly integrating on-premises and cloud-based email systems while maintaining coexistence• Led successful migration of on-premises Exchange environment to Exchange Online, utilizing Hybrid Configuration Wizard for seamless coexistence during the process• Configured Proofpoint's advanced threat protection features, including URL and attachment defense, to proactively identify and neutralize malicious content before reaching users' inboxes• Managed SharePoint Online environments, configuring site collections, document libraries, and permissions to ensure efficient collaboration and content management• Managed Microsoft Teams environments, creating and configuring teams, channels, and integrations to facilitate effective communication and collaboration• Utilized PowerShell to automate user synchronization between on-premises Active Directory and Azure AD, ensuring seamless identity management in hybrid environments

• Set up and configured Office 365 tenants, including domain verification, user provisioning, and tenant-wide settings to establish a tailored and efficient environment• Managed Exchange Online mailboxes, distribution groups, and mailbox permissions, ensuring seamless email communication, organization, and data protection• Planned and executed complex migrations from on-premises Exchange to Exchange Online, ensuring smooth transition of mailboxes, distribution groups, and public folders• Optimized Exchange Online mail flow by configuring connectors, transport rules, and spam filtering settings to enhance email delivery efficiency and reduce spam• Utilized Binary Tree E2E Complete Migration to perform end-to-end migrations from legacy Exchange systems to modern versions, preserving data integrity and user experience• Configured and utilized Mimecast and Barracuda email security solutions within Exchange environments, enhancing protection against email-borne threats, phishing attacks, and data breaches• Managed SharePoint Online sites, libraries, permissions, and collaboration settings, ensuring optimal content organization, user access, and seamless teamwork• Planned and executed SharePoint Online migrations, encompassing data assessment, mapping, and seamless transfer of content from on-premises environments to the cloud• Utilized PowerShell to configure and customize Microsoft Teams settings, channels, and messaging policies, tailoring the collaboration environment to align with organizational needs• Successfully deployed Multi-Factor Authentication (MFA) solutions, enhancing security by implementing additional authentication layers beyond passwords to safeguard access to critical systems and resources• Leveraged PowerShell for compliance tasks, executing eDiscovery searches, legal holds, and retention policies across Office 365 data to meet regulatory requirements

• Led the deployment and onboarding of Office 365 services, ensuring seamless user transitions and effective adoption of cloud-based collaboration tools• Utilized PowerShell scripts to track and optimize Office 365 license usage, ensuring cost-effective allocation of licenses across the organization• Administered Exchange Server 2010, 2013, 2016, and 2019 environments, overseeing mailbox management, distribution lists, and public folders for optimized email communication• Successfully implemented high availability solutions such as Database Availability Groups (DAGs) in Exchange 2013 and 2016, enhancing system resilience and minimizing downtime• Planned and executed migrations from older Exchange versions to newer ones, including data mapping, user communication, and post-migration validation• Administered security settings, permissions, and access controls within SharePoint on-premises, ensuring data confidentiality and proper user segregation• Managed site collections and individual sites within SharePoint on-premises, ensuring proper permissions, branding, and governance to support diverse business needs• Administered Microsoft Teams, managing team creation, channel settings, and guest access to facilitate effective collaboration and communication• Configured Microsoft Teams settings, including messaging policies, external sharing controls, and app integrations, tailoring the environment to align with organizational requirements• Managed user accounts, groups, and roles within Azure AD, ensuring proper access control and permissions for cloud-based resources• Implemented RBAC in Azure AD, assigning roles and permissions to users and groups to control access to Azure resources• Configured and enforced Azure AD MFA to provide an additional layer of security for user authentication, enhancing protection against unauthorized access• Leveraged Intune for mobile device management, configuring policies to secure and manage mobile devices accessing Office 365

• Implemented and managed cloud services, such as AWS or Azure, including virtual machines, storage, and networking components.• Managed windows server 2003,2008,2012 DNS servers• Windows DC/Server administration and deployment of Windows 2000/2003 servers Installation, Administration, and Troubleshooting of LAN, WAN• Managed Windows 2012 servers, troubleshooting IP issues and working with different support teams• Performed Patch Management for Windows 2003 2008 R2 and 2012 R2 servers coordinating patch teams using SCCM• Involved in management of Microsoft technologies and Active Directory Domain Controllers, GPOs, FSMO Role, DNS, DHCP, DFS, WSUS, Windows Clusters & NLB.• Installed and configuring ADS, DHCP and DNS• Monitor Mail queue, database (DAG) and Exchange backup• Installed, Configured, and provide Technical Support of Windows Servers.• Designed, Configured and Maintained AD services on Windows Servers• Created and Administered Users Accounts, Groups and Security Policies• Installation & Support on Microsoft platform Windows 7, Windows 8• Installed, Configured and Troubleshoot Network Systems and Firewalls• Managed, installed, and troubleshooting Microsoft windows active directory, DNS, DHCP services on windows server 2003/2008 and 2012 platforms• Administered Windows 2003 Domains/ Migration performed to 2003 to 2008 Active directory services• Administered Exchange server 2010• Configured File servers, and AD Domain Controllers• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations • Provided support to Desktops & Laptops, Experience in Ticket Monitoring Tools Configuration of IP Phones