Fahad Khan Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Work on the implemesntation of sales force. Assist in project development process including scope development, ROI analysis, work plan development, and day-to-day initiative support. Help lead and/or support project resources team meetings to ensure steady progress ismade. Independently work to resolve internal conflicts and issues and escalate as needed.Define project objectives and requirements necessary to structure a project or activity anddelivery appropriate solution to meet business objectives.Work with the operational business units to define requirements covering the functional, nonfunctional, data and infrastructure requirements for new business processes and technology solutionsAssist in the collection and analysis of information and data to help inform business decisions, presenting clear analyses and conclusions.

Houston, Tx, Us

•Test software programs using various test methodologies to compare to specifications and documentation.'•Supported customers on Web-COBRA software as 2nd level technical support for 3rd party administrators using this online software for employee health benefits. Received inbound user calls, duplicated scenario and resolved customer issue, or reported to development team as a bug in the program. Followed up with client for final resolution and customer satisfaction. •Identify, analyze, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content. •Ensure benchmarks for program efficiency in operating and response times as directed by manager. •Run the test cases and test data as defined by manager. •Execute automated test scripts using testing software programs such as Visual Studio Test Suite and Selenium. •Use testing software programs to fulfill testing of Travis’ software systems. •Respond to inquiries from Travis users (employees) regarding functions and operations of software programs. • Help in the development of WebCobra 2.0 learning the front-end and back-end of the system.•Contribute to establishment of standards and procedures for program design and testing.•Recommend program improvements or revisions to programmers and system analysts. •Review computer logs and reports to identify program processing errors and possible improvements. •Identify program variances from standards and suggests modifications to conform. •Assists Travis users (employees) to isolate possible problems in software after implementation. •Conduct compatibility tests with other software programs, hardware, multiple operating systems, and network environments. •Monitor program performance after implementation to prevent recurrence of program operating problems and ensure efficiency of operation.

Houston, Texas, Us

• Discern technical design specifications, including definition of test conditions and complete test plans.• Perform acceptance testing of ongoing processes at time of program changes.• Implement data processing activities for client services and aid in issue resolution • Assist in enforcement of project deadlines and schedules; notify project manager and/or client if timelines are in jeopardy.• Understand basic Internet and client/server architectures and possess working knowledge of SQL, and database design.• Infer expectations that were set with client and recognize when issues/events may affect delivery.• Work intently with developers and a variety of end users to ensure technical compatibility and user satisfaction• Utilize input from supervisor and appropriately employ comments/feedback and share acquired skills with team members• Ensure proper documentation of standard procedures.

•IT Service Coordinator assisting clients in the area of domain registration, Google Apps configuration, website hosting, WordPress setup, Google Analytics implementation, and mobile device configuration.•Designed and maintained all 17 of the company’s domains. •Maintain the company’s network of community forum w• Provided assistance in developing services utilizing a solid understanding of new efficiencies in Cloud-based IT• Performed detailed work in website construction including; typography, fonts, colors, graphics and layout• Utilized exceptional technical skills and direct solutions to complex problems• Collaborated with team members to close higher percentage of sales and to increase profit.ebsite.

Springfield, Massachusetts, Us

•Learning the business process of different departments, and how they interact collectively to contribute to the success of the firm.•Preformed calculations in Excel and did V-look up for clients. Created mail mergers in Access•Assisted sales manager in prospecting, building books of business, and creating illustration for clients. Created a training manual for new employees to use to start off there business. •Work with clients to understand their needs, and create illustrations based on those requirements.•Created credit reports for new clients and existing clients on a bi-weekly schedule to keep with the client’s files and the company’s file.

• Transitioned accounts payable and accounts receivable into astandardized and systematic process• Maintained collections, billing, and invoice accuracy of 97% per month• Oversaw and reconciled transactions amounting to an average of$70,000 per month• Determined optimal safety stock for all class A & B inventorythrough analyzing demand patterns and holding costs

Management Information Systems, Business

Bachelor'S Degree, Finance, General