Fahad Khan Email & Phone Number

Houston, TX, US

Houston, TX, US

Work on the implemesntation of sales force. Assist in project development process including scope development, ROI analysis, work plan development, and day-to-day initiative support. Help lead and/or support project resources team meetings to ensure steady progress ismade. Independently work to resolve internal conflicts and issues and escalate as.

Houston, TX, US

• Test software programs using various test methodologies to compare to specifications and documentation.'
• Supported customers on Web-COBRA software as 2nd level technical support for 3rd party administrators using this online software for employee health benefits. Received inbound user calls, duplicated scenario and.
• Identify, analyze, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
• Ensure benchmarks for program efficiency in operating and response times as directed by manager.
• Run the test cases and test data as defined by manager.
• Execute automated test scripts using testing software programs such as Visual Studio Test Suite and Selenium.

Houston, Texas, US

• Discern technical design specifications, including definition of test conditions and complete test plans.
• Perform acceptance testing of ongoing processes at time of program changes.
• Implement data processing activities for client services and aid in issue resolution
• Assist in enforcement of project deadlines and schedules; notify project manager and/or client if timelines are in jeopardy.
• Understand basic Internet and client/server architectures and possess working knowledge of SQL, and database design.
• Infer expectations that were set with client and recognize when issues/events may affect delivery.

• IT Service Coordinator assisting clients in the area of domain registration, Google Apps configuration, website hosting, WordPress setup, Google Analytics implementation, and mobile device configuration.
• Designed and maintained all 17 of the company’s domains.
• Maintain the company’s network of community forum w
• Provided assistance in developing services utilizing a solid understanding of new efficiencies in Cloud-based IT
• Performed detailed work in website construction including; typography, fonts, colors, graphics and layout
• Utilized exceptional technical skills and direct solutions to complex problems

Springfield, Massachusetts, US

• Learning the business process of different departments, and how they interact collectively to contribute to the success of the firm.
• Preformed calculations in Excel and did V-look up for clients. Created mail mergers in Access
• Assisted sales manager in prospecting, building books of business, and creating illustration for clients. Created a training manual for new employees to use to start off there business.
• Work with clients to understand their needs, and create illustrations based on those requirements.
• Created credit reports for new clients and existing clients on a bi-weekly schedule to keep with the client’s files and the company’s file.

• Transitioned accounts payable and accounts receivable into astandardized and systematic process
• Maintained collections, billing, and invoice accuracy of 97% per month
• Oversaw and reconciled transactions amounting to an average of$70,000 per month
• Determined optimal safety stock for all class A & B inventorythrough analyzing demand patterns and holding costs

Management Information Systems, Business

Bachelor'S Degree, Finance, General