- Updating stock of 5 brands, including Y.O.U, Barenbliss, Dazzle Me, Lavojoy, and GlamFix- Distributing sample products to corresponding KOLs & on hand inventories to be sold among 22 areas- Creating Delivery Order of sample products & on hand inventories for transfer from central warehouse to HQ Office and other 22 warehouses- Using many Excel & GSheets functions in order to create report of all stock & sales reports for each brand, area, warehouse, and SKU number for Sales &… Show more - Updating stock of 5 brands, including Y.O.U, Barenbliss, Dazzle Me, Lavojoy, and GlamFix- Distributing sample products to corresponding KOLs & on hand inventories to be sold among 22 areas- Creating Delivery Order of sample products & on hand inventories for transfer from central warehouse to HQ Office and other 22 warehouses- Using many Excel & GSheets functions in order to create report of all stock & sales reports for each brand, area, warehouse, and SKU number for Sales & Marketing VP and Regional General Manager in each area Show less

- Achieving the average working quality assurance score of 97% and receiving an average 91% customer satisfaction rating to date- Handling 45-65 chats daily related to all questions, requests, & complaints about past and on-going Shopee programs, functions, promos, development, procedures, rules, and punishments- Providing solution according to Shopee's Knowledge Base & Best Practice to each customer's trouble in 5-12 minutes chat session- Successfully remain courteous and calm at… Show more - Achieving the average working quality assurance score of 97% and receiving an average 91% customer satisfaction rating to date- Handling 45-65 chats daily related to all questions, requests, & complaints about past and on-going Shopee programs, functions, promos, development, procedures, rules, and punishments- Providing solution according to Shopee's Knowledge Base & Best Practice to each customer's trouble in 5-12 minutes chat session- Successfully remain courteous and calm at all times, even during moments of intense customer displeasure Show less

- Awarded as “The Best Agent” in November, 2020 & January, 2021 period- Handling 60-80 email inquiries and complaints from Shopee's Sellers- Analyzing sellers' performances, promotions, development, and penalties via internal Back-End system- Coordinating with other divisions by email and chat in order to solve the customers' problems- Educating Sellers to comply with Shopee's rules & guidelines

- Handing 150+ profitable export & import logistics projects annually, delivering 100% export & import logistics before the expected delivery time, and achieving annual profit target of USD 35,000.00- Managing almost all clients' operation needs in regards to their logistics activities in Indonesia, from arranging documents (Invoice Packing List, MBL, HBL, MAWB, HAWB, etc.), managing export (PEB BC 3.0, NPE) and import (PIB BC 2.0, BC 2.3, SPJK, SPJM, SPJH, SPPB, ATA Carnet, temporary… Show more - Handing 150+ profitable export & import logistics projects annually, delivering 100% export & import logistics before the expected delivery time, and achieving annual profit target of USD 35,000.00- Managing almost all clients' operation needs in regards to their logistics activities in Indonesia, from arranging documents (Invoice Packing List, MBL, HBL, MAWB, HAWB, etc.), managing export (PEB BC 3.0, NPE) and import (PIB BC 2.0, BC 2.3, SPJK, SPJM, SPJH, SPPB, ATA Carnet, temporary import with customs bond) documents, to overseeing all the inbound & outbound logistics activities (DO, trucking, forklift, crane, other delivering tools, man power, POD, etc.) Show less

My responsibility was educating 20 - 50 kids and 5 - 10 adults students every satuday noon at 3 PM - 5 PM and sunday at 3.30 PM - 5.30 PM; to be able and better to do roller sports.

Operational Event of The 41st Indonesian Petroleum Association Convex 2017A. In Preparation, I did :- Event Administration - Official Partnership Administration- Assist team to make checklist, siteplan, etc.B. Assisting team to handle :- Booth, and official facillities production- CCTV, Security, and Shuttle Bus OperationsC. Post Event- Make a project report to Project Manager

- Building concepts, productions, and rundowns for multiple events- Managing talents and daily workers for each event