Fahad R. Email & Phone Number

Karāchi, Sindh, Pakistan

working on chats email and phone dealing with customers resolved customer issues taking online payments and adding the payments to customer account. doing on call payment collection

United States

United States

United States

ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssess customers needs and provide assistance and information on product featuresWelcome customers to the store and answer their queriesFollow and achieve department’s sales goals on a monthly, quarterly and yearly basis“Go the extra mile” to drive salesMaintain in-stock and presentable condition assigned areasActively seek out customers in storeRemain knowledgeable on… Show more ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssess customers needs and provide assistance and information on product featuresWelcome customers to the store and answer their queriesFollow and achieve department’s sales goals on a monthly, quarterly and yearly basis“Go the extra mile” to drive salesMaintain in-stock and presentable condition assigned areasActively seek out customers in storeRemain knowledgeable on products offered and discuss available optionsProcess POS (point of sale) purchasesCross sell productsHandle returns of merchandiseTeam up with co-workers to ensure proper customer serviceBuild productive trust relationships with customersComply with inventory control proceduresSuggest ways to improve sales (e.g. planning marketing activities, changing the store’s design) Show less

Karachi

Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation.Provides assistance and support to the office principal in problem solving, project planning and management, and development and execution of stated goals and objectives.Supervises the work of employees in supporting roles, including assigning workload and monitoring employee performance.Oversees and facilitates resources… Show more Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation.Provides assistance and support to the office principal in problem solving, project planning and management, and development and execution of stated goals and objectives.Supervises the work of employees in supporting roles, including assigning workload and monitoring employee performance.Oversees and facilitates resources management and administration procedures and documentation for the principal.Performs research and analysis on specific issues, as required, and independently prepares non-routine letters and/or reports, which may be highly sensitive and confidential in nature.Serves as the primary point of administrative contact and liaison with other offices, individuals, and institutions on operational and programmatic matters concerning the Office.Organizes and facilitates meetings, conferences, and other special events; coordinates and attends committee meetings, and participates in committee discussions, as appropriate.Coordinates the disposition and/or resolution of individual problems and disputes involving faculty, staff, students, and/or members of the general public, as they arise.Oversees the operation of office accounts, and plans and monitors expenditures; as appropriate, develops and/or coordinates budgets for the office and associated accounts.Provides and/or oversees provision of staff support to the office, to include handling walk-up and phone interactions, maintaining calendars and travel arrangements, screening, analyzing, and responding to incoming correspondence, handling day-to-day problems and situations, and provision of secretarial support.Provides assistance in the understanding and interpretation of University policies and procedures, as appropriate, and ensures that office operations are in compliance with policy provisions and standards. Show less

Karachi Pakistan

Pakistan

providing help and advice to customers using your organisation's products or services;communicating courteously with customers by telephone, email, letter and face to face;investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;issuing refunds or compensation to… Show more providing help and advice to customers using your organisation's products or services;communicating courteously with customers by telephone, email, letter and face to face;investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;issuing refunds or compensation to customers;keeping accurate records of discussions or correspondence with customers;analysing statistics or other data to determine the level of customer service your organisation is providing;producing written information for customers, often involving use of computer packages/software;writing reports analysing the customer service that your organisation provides;developing feedback or complaints procedures for customers to use;improving customer service procedures, policies and standards for your organisation or department;meeting with other managers to discuss possible improvements to customer service;being involved in staff recruitment and appraisals;training staff to deliver a high standard of customer service;leading or supervising a team of customer service staff;learning about your organisation's products or services and keeping up to date with changes;keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses. Show less

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Karachi

Working costing estimating on Gov of US projects.

Karachi

Karachi

Working online with the medical team and insurance companies and settle down claims

Karachi

Currently working as Techincal & customer support officer.Giving customer support as well as technical support to the customers from US Canada,France UK.Giving traning to the customers about the software CellsmartPOS how its works.Giving them full remote assistance through Team viewer software.Updaing data from the CRM and maintaing records as needed.Dealing with the devlopers and fix the issue with the software.Dealing tence situations with… Show more Currently working as Techincal & customer support officer.Giving customer support as well as technical support to the customers from US Canada,France UK.Giving traning to the customers about the software CellsmartPOS how its works.Giving them full remote assistance through Team viewer software.Updaing data from the CRM and maintaing records as needed.Dealing with the devlopers and fix the issue with the software.Dealing tence situations with angary customers.Followup calls.New Singups.Taking Technical support chats and calls.Dealing customers on website, Team viewer and on calls as well.Cold calls to the customers who are not using our system, Show less

Job ResponsibilitiesCustomer Relationship Management over the phone and on emails.Online buy sell whole sales phone number on DIDXCHANGE. Provides support for all areas of the technical support function including communications software, test tools, performance, capacity planning, and eCommerce technology as required. Works as team member to develop, design and implement technical support systems or to complete specialty functions. Coordinates and completes projects according to… Show more Job ResponsibilitiesCustomer Relationship Management over the phone and on emails.Online buy sell whole sales phone number on DIDXCHANGE. Provides support for all areas of the technical support function including communications software, test tools, performance, capacity planning, and eCommerce technology as required. Works as team member to develop, design and implement technical support systems or to complete specialty functions. Coordinates and completes projects according to plan.Assist application development with design configuration, implementation and problem resolution. Serve as member of a project team or as an individual contributor as needed. Show less

Pakistan

Giving live support to the customers, Taking inbound calls and chats. And help them to open up an account with our company.

Karachi

My name is fahad, And i am Responsible for providing quality sales and customer support services through inbound and outbound calls, live chat and emails agents on the basis of provided guidelines.STRENGTHS:I have a diverse experience in Sales and Marketing with over 5 years of experience in Call Centre (BPO) industry. I am young energetic, dedicated, committed to my work and can perform under pressure. I’m visionary and strive to achieve challenging milestones. I posses strong… Show more My name is fahad, And i am Responsible for providing quality sales and customer support services through inbound and outbound calls, live chat and emails agents on the basis of provided guidelines.STRENGTHS:I have a diverse experience in Sales and Marketing with over 5 years of experience in Call Centre (BPO) industry. I am young energetic, dedicated, committed to my work and can perform under pressure. I’m visionary and strive to achieve challenging milestones. I posses strong interpersonal skills combined with immense leadership & management skills.SpecialtiesCall Center Operations, Sales & Marketing, Project Management, Training, Consulting, Performance Management, Business Development, Setting and Exceeding Targets. Show less

Karachi

To achieve credit card sales targets.Telemarketing to get sales.Appointment with prospects and convince them for the products.

Karachi

To sales targets.Appointment with prospects and convince them for the products.Also I was used to conduct in-house trainings for new recruits.

Bachelor Of Commerce B.Com, Accounting Technology/Technician And Bookkeeping

Ccna, English Laguage And Computer Hardware Software

Education record