Strategy and Commercial Planning Delivering Employability – Partnership Plans – New market initiatives• Building and developing commercial relationships with industry, partner employers, recruitment agencies, technology partners, and government agencies, to build ACCA's brand and reputation, deepen our engagement, and further ACCA's strategic and growth objectives.• Supports the Head of Business Development and Country Head and contributes to the development of the business development plan for the market, ensuring that it reflects members’ and employer’s needs and market conditions.• Works with partners to ensure that global solutions, content, and expertise are leveraged and consistently implemented.• Develop and implement a comprehensive sponsorship strategy to secure financial support for employability and innovation initiatives.• Led partnership strategy to enhance “ACCA as FOREC FOR PUBLIC GOOD” agenda through a multi-sectoral/-disciplinary approach• Exploring, Executing, and penetrating the new potential markets to upscale the business Relationship Management Academia-Industry - IDPs – Members & Future Members – Public Sector • Identify and establish relationships with potential employers, industry associations, and professional networks to create opportunities for future members' career development.• Extensive Outreach to potential schools and colleges to promote ACCA qualification and career navigation • Facilitate partnerships between employers and future members through internships, job placements, and mentorship opportunities.• Collaborated with partners to effectively leverage global solutions, content, and expertise to achieve consistent implementation.• Negotiated and concluded agreements with employers for commercial relationships that met key performance indicators and targets.

Key Accounts & Relationship Management • Enhance Enterprise Sales & Solutions product portfolio• Develop business plans and sales strategies that ensure profitability• Identify and target prospective customers and set new appointments on a regular basis.• Understand their communication needs and provide feasible solutions. Materialize efforts into new business• Monitor market and competitors activity to ensure opportunities for new business and enhance Market share • Define the Customer Issue Handling process for the organization basis best practices & internal Capabilities and managing the process• Setting up & managing the entire process of capturing all customer voices from various sources and converting them into structured meaningful business inputs Inventory Management (Supply Chain)• Inventory Forecast, Order, Deliver • Availability of Stock • Planning delivery timetables• Making sure suppliers have enough stock to meet demand• DOI Recovery Revenue Generation • BI team for the reporting and performance analysis purpose• Finance for business cases feasibility• Legal for contracts management• Provide timely, accurate and competitive pricing on all ESS products and services while striving to maintain a maximum profit margin• ESS team for Enterprise Solutions surveys, solution designs, deployments and customer complaint handling

Channel Development: Indirect & Direct sales• Franchise Hiring – Retail and wholesalers• Appointing sub dealers in un-represented areas and motivating them to improve sales. • Develop and maintain business relationships/ partnerships with key accounts and Entertainment outlets• Coordinate with the national distributor for timely availability of stock to the retailers• Responsible to enhance wholesale and retail coverage.• Organizing and supervising effective distribution network• Completion of sales targets of national distributor.• Managing Indirect and Direct Sales of national distributor.• Frequent market surveys to ensure the availability of productsTrade Marketing:Merchandising and Visibility: • Execution of annual merchandising plan permanent on store/in store branding and merchandising like shop fascia’s/Canopies/availability signs/ window graphics/counter branding etc. - creating touch point for the brand.• Franchise branding: Temporary merchandising material Quantity assessment and subsequent requisition from HQ.• Planning and distribution of POSM to S&D team.• Effective utilization of POSM by Merchandisers through coordination with S&D Teams. • Develop KPIs setting and monitoring mechanism for the merchandisers in consultation with S&D teamsTrade development: • To ensure that correct POP (point of Purchase) data fed in the system through random authentication checks in the markets with help from S&D team• Arrangement of retailers training for new products/packages launches while coordinating with Admin/Training and S&D team• Planning and distribution of giveaways to develop trade relationshipSales promotions:• Owning responsibility for the execution of all regional programs designed to increase sales• Arrangement of budgets/POS and other support material for the smooth execution of the sales• Audit of the activities

Wateen Telecom is the Abu Dhabi Group's latest venture in Pakistan. After the successful launch of Warid Telecom in Pakistan which has a subscriber base of over 15 million customers. Wateen Telecom has been set up to become the leading "Carrier's Carrier" providing services based on quality, reliability and affordability in the communication and media sector. Wateen has laid reliable & secures fiber optic network all over Pakistan (7000Km across Pakistan). Wateen is committed to bring Next Generation services to your doorstep... today. To introduce Wateen Telecom in the European and North American markets and provide the leading telecommunications international voice services through a world-class cutting-edge network to deliver a broad range of reliable, affordable and quality customer-centric services.• Offer bundles to the subscribers to increase the usage of their Wateen subscriptions.• Ensuring that each of my assigned subscribers stays with Wateen by resolving their issues and keep their subscriptions in active.Ensure compliance of company policies, procedures and SOPs• Ensure prompt customer complaint management and end to end resolution• Delivering Presentations/ Reports for opportunities, gaps, and ideas for enhancing revenue.• Execution and follow up targets, milestones, goals (including financial contribution)• Achieve monthly sales & activation targets of triple play services• Overall responsible for vertical parameters of the HFC • Strategic planning of products/tariff of Broadband services • Churn Management of the existing subscribers• Fulfill the KPIs for better customer services • Maintaining good liaison with the regulatory agencies for smooth sales operations. • Improve on customer services to enjoy triple play experience for valued customers.