Front Sales - New Acquisition

- Managing a design brand, with a team of 6 people which involves fresh sales, upselling, project management and search engine marketing and ensuring its sales targets and KPIs achievement. - Providing solutions to clients from North America, with lucrative digital marketing and designing services -- including online branding solutions (such as: web designing, web development, hosting, migration, revamps, 2D/3D logo designing, animation, e-marketing collateral, search engine and social media marketing).- Tracking return on marketing investments and sharing sales, revenue and expense reports with realistic forecasts to the management team.- Producing monthly, quarterly and annual sales reports.- Ensuring timely delivery of digital assets to clients by corresponding with the project manager and production team.- Report market activity to management by monitoring and analyzing the competition.

Ensuring compliance for multiple product's base through communication campaigns and training sessions. Managing city data to be tracked and utilized for targeted business development.

-Training and Onboarding - Support:Simplifying Uber systems/processes to general public with respect to working with Uber, and ensuring quality support and technical assistance. Real time in person support to partner vendors and drivers about various issues from training and registration to payment disbursements. Client Onboarding / registration, profiling, verification of documents/credentialsConflict resolution / Process Development:Coordinating with team in solving internal problems and loop holes to improve existing structure and make it more efficient where ever deemed necessary.

Ensured qualitative qualification of visitors traffic using smart responsive tools to meet different industry wise preset criterion of the clients mainly from USA and Canada.Hands on involvement in relationship management of various clients from different industries including; law firms, universities, heath care business and many other service providers. -Provided real-time technical assistance to visitors on the website of a major client through live chat tool.-Sales lead generation on multiple websites using live chat-Maintaining relevance and generating qualified leads to enhance client's sales output was one of the key roles in order to make sure retention of the services.

 Sales:Responsible to Sales Manager for leading and managing a team of 3 people ensuring team targets achievement by working in close coordination with sales associates to tackle challenges and maintain a friendly yet competitive environment by discussing new ideas and its implementation for improved results. Additionally keeping record and tracking on associates performance in CRM, assuring team’s adherence to company policies Business Development:- Extensive acquisition of potential prospects for barter deals and partnership to upsurge market share in Asia Pacific.- Analyzing market needs and developing new products to ensure customer satisfaction.

While maintaining sales and lead nurturing activities, started developing new opportunities to increase revenue channels for which I worked on reseller-ship model within markets like Malaysia, Vietnam, Myanmar to penetrate market from a domestic dimension and achieve target by helping international resellers and new associates with product knowledge and selling strategies. Also used to assist Sales Manager in Team Planning, Strategies and Product Development.

Worked as a consultant for Suppliers/Manufacturers/Traders/Resellers from Asia Pacific. Helped them in understanding market dynamics and provided right fit solutions after analyzing their business models, export preferences and expectations.

Responsibilities were to assist the existing clients from USA in matters related to the services. And also generating business by convincing more clients to get the services such as Static – Flash Based and E-Commerce Websites along with SEO - Search Engine Optimization.