Fahed Abusitta Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• World-class hospitality and building rapport with customers in order to improve their loyalty and increase business profitability.• Ensure the highest standards of safety and security are met, in line with corporate requirements, local civil aviation, government legislation and international standards.• Highly ranked for in-flight retail (onboard duty-free) as well as marketing Emirates products such as Emirates holidays and Emirates Skywards program.• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.• Trained on aviation medicine and first aid when necessary.• Trained on leading and assisting passengers in emergency situations.• Act as a brand and customer ambassador by demonstrating a positive and professional image whilst representing the company.• Ensure all High Value Customers are personally welcomed and acknowledged in their specific cabin.

Egypt

• Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.• Confer with customers in store to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.• Check to ensure that appropriate changes were made to resolve customers' problems.• Refer unresolved customer grievances to designated departments for further investigation.• Review policy terms to determine whether a particular loss is covered under warranty.• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as manufacturing defects, misuse or mishandling.