• Manage operations and lead all aspects of business development, product, direct marketing effort and revenue generation.• Spearhead lead generations utilizing cold calling, high quality prospecting and direct market strategies.• Built and maintained the relationships with the customers and suppliers.• Helped the sales manager in meeting the demands of high profile customers. • Participated in weekly team meetings on performance review. • Helped the team members in planning of promotional events.• Assist management in the collection of all due accounts and grant no credit unless proper approval is received • Handle customer’s complaints in positive & effective manner.• Design attractive presentations for the promotional campaign of the product• Handle customer queries by phone, fax and in person.• Purchases and Sales Ledgers.• Managing all the major activity regarding housing finance, loan, mortgage etc.• Maintaining the documents/KYC records.• Coordinating with customer regarding collection.• Responding the mails.• Giving helping hand to all projects relates.• Interaction with sales organiser.• Handling the customer concerns and ensures to resolve the same.• Follow up sales team for collection. • Prepare and update collection sheet. • Send timely reminder for collection.

• Providing credit facility to the company like Credit limit, O/D, Letter of Credit• Understanding the business model of the company.• To meet customer & collecting the required docs• Properly arranged the docs as per credit guideline and submit to my manager.• Keep the customer informed about the stages of approval and taking the additional information required by the credit.• Work closely with other business groups to handle needs of the client