Highly energetic and enthusiastic customer service professional with over seven years of experience in customer service, retail operations and team leadership. Specialist in Bachelor of Tourism & Hotel Management. Well-organized, with proven initiative and focus on achieving goals. With mt track record of success, I believe I am well placed to add value in a large organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise in maintaining a positive team environment.