• I am effectively directing the end-to-end supply chain operations by overseeing Inventory, procurement, production, logistics, and distribution.• I have developed and implemented strategies to optimize inventory levels, reduce lead times, and ensure on-time delivery of products to customers.Achievements:• Defined new procedures, revamped processes in department, and reduced processing time.• Help exceed sales targets and meet KPIs with improved ERP and CRM.• Trained the team to make and achieve their targets, improving their work quality and quantity.• Implemented lean, which helped minimized processing time and maximize sales.• Improved inventory forecasting for a better cost analysis.

• I have effectively managed the end-to-end supply chain operations by overseeing Inventory, procurement, production, logistics, and distribution.• I have developed and implemented strategies to optimize inventory levels, reduce lead times, and ensure on-time delivery of products to customers.Achievements:• Defined new procedures, revamped processes in department, and reduced processing time.• Help exceed sales targets and meet KPIs with improved ERP and CRM.• Trained the team to make and achieve their targets, improving their work quality and quantity.• Implemented lean, which helped minimized processing time and maximize sales.• Improved inventory forecasting for a better cost analysis.

• I established and maintained strong relationships with customers in the region, providing them with personalized banking solutions that met their financial needs.• I collaborated with internal teams to ensure that the customer's journey was seamless and satisfactory.Achievements:• Personal Loan Sales Champion July 2021 winner.• Exceed sales targets in the North Region by onboarding new clients and cross selling products.• Trained the team to make and achieve their sales targets.• Implemented lean, which helped minimized the processing time and maximize sales.• Client queries and complaint resolution.

• I managed a diverse portfolio of clients, providing them with personalized financial advice and solutions to helpthem achieve their financial goals.• I developed and maintained strong relationships with clients, ensuring their loyalty and satisfaction with theservices provided.Achievements:Managed a diverse portfolio of clients at Goodwill International, Islamabad from 2015 to 2018.• Provided specialized financial advise to clients. Demonstrated ability to grasp client needs.• Built solid client relationships to ensure loyalty and satisfaction.• Worked with internal teams to ensure seamless service delivery.• Improved the company's reputation for exceptional client service through proactive engagement and individualizedattention.

• I analyzed financial corporations and regulatory authorities for market insight and to produce reports for clients andbusiness insight S&P Product.• I always ensured accuracy, validated daily data, responded to client queries, and offered resolution.• I used SQL queries to analyze, audit, and product data.• I trained, mentored, and assisted peers and new hires.• I used Workday Inc. to set, track, and achieve personal goals and self-evaluation.Achievements:• Zero client reported error on data published in Product by me throughout my role.• Score and processed the highest internal jobs with 99.9% accuracy.• Secure the best data validator title and trophy.• Secure more than 159 jobs alone, which were about to be overdue due to an unexpected system downtime.• Multiple times, I won best employee of the month.• Become a lean facilitator and share the best suggestions to improve processes and product.• Introduced and wrote new error checks for system and internal apps. For data accuracy in the product.• Grab the role of mentor and trainer for new hires and peers.• I wrote new procedures and amended and revamped the old ones.

Answer calls and responds to customer requests.• Retain Customer and transfer customer’s calls to appropriate staff & department.• Provide information about product & service to the customers and up selling & cross selling of company products &services and utilization of portal to place customer orders in computerized system.• Identify, research, and resolve customer issues using the computerized system and follow-up on customer querieswhich are not resolved.• Completion calls logs and reports and report it to stakeholders.

• Provide transport / food services to internal staff.• Facilitate internal employees with a service-oriented attitude.• Ensure safety and maintenance of capital assets.• Manage events as per need.• Handle travel, general support services, arrangement of office meetings and protocol issues.• Mange and supervise the services of support staff (Tea boys / drivers).• Ensure timely receipt and payment of monthly bills from the regular vendors of South Region.• Maintain proper inventory of the office stationery with efficient control system.• Managing internal cash transactions, making petty cash and reporting it to GM finance.

Filing vouchers, Receipts and documents.• Keep the record room updated and align.• Maintain & prepare supportive documents for the accurate payments.• Prepare monthly reconciliation.• Prepare good receipt note (GRN) and stock issuance report (SIR) through ERP.• Prepare unit’s inventory at the closing.• Reconcile of the all Vendors.• Audit & prepare petty cash summaries, monthly labor salaries & wages.