Fahim Tajzai Email & Phone Number

Toronto, Ontario, Canada

Bradford, Ontario, Canada

• Provided service and customer support during field visits or dispatches• Tie workflow to schedule• Managed all on site installation, repair, maintenance, and test tasks• Diagnosed errors and technical problems and determined proper solutions• Produced timely and detailed service reports• Documented processes• Operated vehicle in a safely manner and used field automation systems• Followed all company’s filed procedures and protocols• Cooperated with technical team and shared information across the organisation• Comprehended customer requirements and made appropriate recommendations/briefings• Build positive relationships with customers

Bradford, Ontario, Canada

• Interpreted data, analyzed results using statistical techniques and provided ongoing reports• Developed and implemented databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality• Acquired data from primary or secondary data sources and maintained databases/data systems• Identify, analyze, and interpret trends or patterns in complex data sets• Filtered and cleaned data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems• Worked with management to prioritize business and information needs• Located and defined new process improvement opportunities

• Maintained and monitored computer networks and systems.• Diagnosed and solved hardware or software faults.• Tested and evaluated new technology.• Performed electrical safety checks on the company’s computer equipment.• Responded to call-outs in a timely fashion.• Followed instructions, either written or in diagram form, in order to set up a system or fix a fault.

Ccna

Kabul,Afghanistan, Information Technology

Mcse

Education record

Dbms