Founded in 2016, Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations.Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. With an ISO certified technology stack, our solutions are leveraged by banks, multi-national corporations, state-owned enterprises down to SMEs alike.Qontak is a global tier 1 ranked Official WhatsApp Business API and Instagram API partner. Accelerate your sales and customer service today.

Jurnal is an Accounting Software as a Service focus on Small and Medium Enterprise Focus on Indonesia market. Jurnal is a tech company delivering web-based accounting solutions for small to medium businesses. We simplify administrative processes to only the essentials. It gives users the convenience of operating their business at any place and time, on any device. Businesses running Jurnal are equipped with the right tools to be a professional business. Here, I contribute in the B2B division to :• Established over 500 new client relationship through cold calling and methods of lead generation• Perform effective outbound activities to capture qualified potential clients• Responded to and managed over 150+ customers• Engage in local community networking activities to increase brand awareness and generate leads• Fostered positive and trusting client relationship, resulting in 100% customer satisfaction rating• Liaise with engineering and customer success team to deliver excellent client experience