Fahmi Rizaldi Email & Phone Number

Bandung, West Java, Indonesia

Data Centre:•Oversee the installation, maintenance, and upgrade of data center hardware, including servers, storage devices, and network equipment.• Monitor data center performance, ensuring optimal operation of all systems and proactively addressing potential issues.• Implement and enforce security protocols to protect data center assets and ensure compliance with industry standards and regulations.• Provide technical support and troubleshooting for hardware and network issues, resolving incidents promptly to minimize downtime.• Manage data center capacity planning and resource allocation to meet current and future needs.• Maintain accurate documentation of data center operations, configurations, and procedures.IT Support:• Diagnosed and troubleshooted technical issues related to software, hardware, or network connectivity, and provided solutions or workarounds to minimize downtime and disruptions.• Escalated more complex or severe issues to senior support personnel or technical specialists, and collaborated with them to find effective solutions or workarounds.• Contributed to the development and improvement of support processes, tools, and documentation, and provided feedback and suggestions to help streamline and optimize support operations.• Collaborated with other teams or departments to ensure that customer issues were properly addressed and resolved, and that customer feedback was incorporated into product development and improvement.

Bandung, West Java, Indonesia

• Conducted a thorough needs analysis and requirements gathering with stakeholders to determine the key features and functionality required for the e-Absensi system.• Designed and developed a user-friendly interface that made it easy for employees to track their attendance and for managers to monitor attendance data.•Developed comprehensive documentation and training materials to ensure that users understood how to use the system effectively and efficiently, and that their feedback and concerns were properly addressed.

Bandung, West Java, Indonesia

• Successfully designed and developed a company profile website for the client, showcasing their brand, products or services, and key value propositions.• Collaborated closely with the client to understand their vision, preferences, and requirements, and incorporated their feedback into the website's development process. • Delivered the website on time and within budget, and exceeded the client's expectations in terms of quality, functionality, and impact.

Bandung, West Java, Indonesia

• Successfully built an online ticket booking system that allows customers to easily purchase tickets through a user-friendly interface.• Designed and integrated a comprehensive search and filtering system that allows customers to find the right tickets quickly and efficiently.• Implemented a responsive design that works seamlessly across different devices, improving the overall user experience.• Collaborated with a cross-functional team to ensure that the system meets all business requirements and delivers maximum value to stakeholders.