Fahmi Yahya Email & Phone Number

Kota Bekasi, Jawa Barat, Indonesia

Supervisor of PT. Semesta Integrasi Digital serves as a representative in a specific region to oversee the operational functions of the Hub and accommodate all Students, Parents, Teachers, and Employees of PT. Semesta Integrasi Digital.Responsibilities include:• Planning and allocating funds for offline program development.• Analyzing the progress of offline programs.• Preparing offline program facilitators.• Communicating the team's strategies to the Staff and Management of the company.• The Supervisor is responsible for monitoring and evaluating the processes of offline learning and program activities.• Identifying strategic partnership opportunities.• Creating metrics to measure team progress and performance.• Cultivating an effective and efficient work culture.• Communicating effectively with all relevant stakeholders.• Managing and maintaining the overall program quality."

Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia

• Produce Digital content Design and Graphic design for 3 clients • Produce reusable design templates for one client from Micro, Small, and Medium Enterprises (MSME), Design digital content for clients, Oversee complete rebranding for client logo and managing social media campaigns • Become a project officer for 2 wedding events, I managed for several wedding vendors, supervised the event crew from Karang Taruna to run wedding receptions in accordance with the Covid-19 health protocol which was attended by around 250 people at every wedding event.

Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia

Teleperformance is a multinational Business Process Outsourcing company that focuses on contact centers. Task :• Customer Service Agent on the Shopee Indonesia campaign email channel with the Seller skill• Responding to questions from customers about orders, Constraints about Shopee's Seller by promoting a positive, empathetic and professional attitude towards Shopee customers• Process handling Shopee users, submission forms/applications, and requests for programs or campaigns that are being carried out by Shopee• Ensure customer satisfaction and provide answers, appropriate and professional education regarding questions/concerns about Shopee, especially for Shopee Seller via email.

Indonesia

Kulina is a platform for a marketplace that accommodates B2C and B2B catering and home chef businesses with orders that can be made through the Kulina.id application. Task :• Coordination and monitoring with delivery partners in assigning routing and drivers as well as handling technical obstacles for daily driver/logistics delivery• Negotiate and maintain relationships with delivery partners• Distribution of company inventory to partner kitchens with Kulina's merchant team• Arrange periodic evaluation with Kulina's merchant team and DevOps in solving problems with the distribution flow, system, and merchant problems related to the logistic process.

Bulaksumur, Sleman, Depok, Diy

Directorate of Community Services UGM is the directorate that coordinates the management of the implementation of community service activities at UGM. Tasks :• Compiled and archived the publication data of scientific research journals and national and international papers of lecturers at UGM• Made research assignments for UGM lecturers who have been assigned to the Directorate of Community Services UGM.