Samuel Fain Email & Phone Number

Scottsdale, Arizona, United States

Greater Phoenix Area

Coordinated and managed IT assets, from procurement and install to deployment, for a leading IT performance monitoring and network security company. Operated in key data center operations and logistics. Ordering, building, upgrading, and repairing system components on servers while working cross functionally with a team of network engineers to complete required tasks. Performed Rack and Stack for large customer deployments including switches and routers. Cabled fiber and copper connections with attention to detail and organization. Managed hardware/software inventory and ensured adherence to ITAM policies. Nurtured vendor/supplier relationships and handled order processing. - Conducted rigorous receipt of incoming hardware, ensuring proper inspection, validation, and shipment tracking domestically and internationally.- Repaired a relationship with an unhappy vendor, which resulted in being awarded an additional $1M account.- Effectively suggested and implemented improvements to IT Asset Management processes and procedures.- Demonstrated a commitment to risk management, protecting the integrity and confidentiality of systems and data.

Greater Phoenix Area

Managed daily operations and provided administrative assistance to the company’s CEO and COO by managing appointment/meeting calendaring and preparing domestic and international travel itineraries. Served in highly visible operations, office, logistics, and accounting roles while supervising a 20+ member team with a mix of sales, customer service, and onsite technical responsibilities. Held full accountability for preserving vendor/supplier relations, processing orders and 3rd party payments, managing inventory, and reporting monthly P&Ls.

Westbury, Ny

Supported the company’s $2M annual sales of specialty wines and liquor by managing imports/exports, placing purchase orders with domestic and international vendors, receiving shipments to ensure quality, and handling associated paperwork. Reconciled data between inventory and sales, prepared pricing sheets, processed employee expenses, completed AR/AP, and audited commission checks. Heavily relied upon to put in place operational, administrative, and standard operating workflows to maintain business continuity and deliver on customer service benchmarks. Created lines of sight between all operational areas to assess needs, allocate resources, provide administrative support, and course-correct activities when compromises or conflicts become evident.Demonstrated sound judgment when setting work and team priorities while organizing multiple job-related tasks amid numerous interruptions and distractions.

West Islip, Ny

Delivered high-caliber and dedicated executive-level support to the company’s General Manager while serving as a public-facing representative to field questions and manage reception staff. Maintained an active and constant pulse on day-to-day activities by building productive relationships between numerous working groups to complete critical tasks. Stand as a critical control point for all communications, correspondence, and other job deliverables to preserve a high-functioning department. Utilized expert administrative skills to create quality office systems with a high degree of computer knowledge to produce business-level reports, invoices, correspondence, and documents.Supported HR activities by maintaining confidential employee files and processing payroll for 100+ employees.