Handled the recruitment process by interviewing candidates and keeping their information organized in both hard copy and digital formats & asking for their feedback. Managed the onboarding of new employees by creating their IDs, preparing employee cards, and setting up their biometric records. Also responsible for maintaining employee files and updating their details in the HR Management System (HRMS) to ensure smooth operations and accurate records.

Worked with 9 male employees to help them achieve 105% target and 90% strike rate and call completion in 27 days every month by conducting weekly one-on-one sessions, resulting in target achievement in 22 days using HR-driven strategies.

I coordinated to increase participants' engagement by 5% every month by organizing one recognition ceremony every two months and two precisely tailored training programs once a month.