Fairlie Foo
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Fairlie Foo Email & Phone Number

Accomplished Leader • Multifaceted Expertise • Customer Advocate • ITIL Expert • Fun and Synergistic Approach at IND Technology
Location: Prahran, Victoria, Australia 9 work roles 1 school
1 work email found @opentext.com 2 phones found area 145 and 519 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email f****@opentext.com
Direct phone (145) ***-****
LinkedIn Profile matched
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Current company
IND Technology
Role
Accomplished Leader • Multifaceted Expertise • Customer Advocate • ITIL Expert • Fun and Synergistic Approach
Location
Prahran, Victoria, Australia
Company size
11 employees

Who is Fairlie Foo? Overview

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Quick answer

Fairlie Foo is listed as Accomplished Leader • Multifaceted Expertise • Customer Advocate • ITIL Expert • Fun and Synergistic Approach at IND Technology, a company with 11 employees, based in Prahran, Victoria, Australia. AeroLeads shows a work email signal at opentext.com, phone signal with area code 145, 519, and a matched LinkedIn profile for Fairlie Foo.

Fairlie Foo previously worked as Head of Customer Service at Ind Technology and Management Advisor at Ind Technology. Fairlie Foo holds Bachelor In Computer And Mathematical Science, It from Victoria University Of Technology.

Company email context

Email format at IND Technology

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{first_initial}{last}@opentext.com
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AeroLeads found 1 current-domain work email signal for Fairlie Foo. Compare company email patterns before reaching out.

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Profile bio

About Fairlie Foo

I am a result oriented organization leader with over 20 years of experience within the software customer service industry. The solutions I support include Content Management, Business Process Management, Customer Experience Management, Analytic and Industry Solutions delivered in both traditional on-premise and SaaS configurations. Leading support teams for over 150 products and has 12 managers/supervisors and 70+ support resources based in Sydney and Melbourne (Australia), Shanghai, Beijing (China), India and South East Asia. I am seasoned leader who leverages teamwork and fairness combined with a strong spirit of fun! Under my leadership I’ve has built a solid organization with low attrition and high employee survey scores in addition to often division-leading KPI’s.Works effectively cross-functionally (Engineering, Sales & Consulting) to ensure success of the overall business. A highly qualified professional with experience in project, team and customer management.Specialties: • Strong multi-lingual skills in writing and speaking (English, Mandarin, Cantonese and Malay/Indonesia)• Possess depth of understanding of how the customer service business works• Effectively lead global initiative roll-outs

Listed skills include Management, Enterprise Content Management, Cross Functional Team Leadership, Business Process Improvement, and 18 others.

Current workplace

Fairlie Foo's current company

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IND Technology
Ind Technology
Accomplished Leader • Multifaceted Expertise • Customer Advocate • ITIL Expert • Fun and Synergistic Approach
melbourne, victoria, australia
Website
ind-technology.com.au
Employees
11
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Company profile
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9 roles

Fairlie Foo work experience

A career timeline built from the work history available for this profile.

Head Of Customer Service

Current
Ind Technology

Richmond, Victoria, Australia

Aug 2024 - Present

Management Advisor

Ind Technology

Richmond, Victoria, Australia

Nov 2023 - Aug 2024

Senior Director Of Enterprise Customer Support At Opentext Apac

Opentext

Prahran, Victoria, Australia

Leader of Customer Support for OpenText Enterprise business in Asia Pacific. Part of the senior leadership team for OpenText Asia Pacific business. Responsible for Asia Pacific Customer Support organization for overall Enterprise products including ECM, BPM, CEM, Analytic and Cloud applications.

Nov 2017 - Dec 2023

Acting Senior Director

Opentext

Melbourne, Australia

Responsible for the Asia Pacific Customer Product Support organization for overall OpenText products including Enterprise Content Management, Process Suite, Customer Experience Management, Analytic and Cloud Applications. The team spread across Asia Pacific region (Bangalore, Hyderabad, Shanghai, Beijing, Malaysia, Singapore, Melbourne and Sydney) with 12.

Jul 2017 - Nov 2017

Director

Opentext

Melbourne, Australia

Transitioned to OpenText as part of the acquisition of the Enterprise Content Division from Dell EMC in January 2017.I lead the Customer Support organization for the product brands Documentum, Captiva, xPression and LEAP. The team spread across Asia Pacific region and Japan (Bangalore, Shanghai, Beijing, Malaysia, Singapore, Melbourne, Sydney and Tokyo)

Jan 2017 - Jul 2017

Director

Dell Emc Enterprise Content Division

Asia Pacific & Japan

An effective organization leader with 18 years of experience provides an expansive depth of experiences and leadership in working with Executives and customers. Oversees key business operations and process within EMC Enterprise Content Division (ECD). Establish collaboration with functional groups to achieve ideal result. Strategic in business execution.

Jul 2014 - Jan 2017

Senior Manager, Information Intelligent Group - Asia Pacific & Japan

Emc

Melbourne, Australia

Leading the APJ Support Organization for EMC Information Intelligence Group including ECM/BPM, Information Capture and Information Reporting. Reporting to WW Customer Service Senior Director.

Sep 2009 - Jul 2014

Support Manager, Content Management & Archiving (Cma) - Asia Pacific & Japan

Emc

Melbourne, Australia

Managing a collective Technical Support teams who provide support for all functional groups for one of the most advanced Content Management solution focusing on Web Publishing, Development Tools, Business Process, Input Capture Management and archiving products.

Jan 2007 - Jul 2009

Support Manager, Apj Information Management (Imsg)

Emc, Australia

Melbourne, Australia

Managing the Information Management support group comprises of Networker, Avarmar, EmailXtender and DiskXtender products.

Apr 2006 - Jan 2007
Team & coworkers

Colleagues at IND Technology

Other employees you can reach at ind-technology.com.au. View company contacts for 11 employees →

ND Nguyen Dong Nguyen Dong Colleague at Ind Technology Australia, Australia View → SM Sean Murphy Sean Murphy Colleague at Ind Technology Fitzroy, Victoria, Australia, Australia View → AB Andrew Ball Andrew Ball Colleague at Ind Technology New York, New York, United States, United States View → AW Andrew Walsh Andrew Walsh Colleague at Ind Technology Carlton, Victoria, Australia, Australia View → KV Kristian Vukadin Kristian Vukadin Colleague at Ind Technology Greater Melbourne Area, Australia View → IF Iffah Farhana Iffah Farhana Colleague at Ind Technology Keluang, Johore, Malaysia, Malaysia View → VR Veronica Raymond Veronica Raymond Colleague at Ind Technology WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View → FN Fadhilah Nordin Fadhilah Nordin Colleague at Ind Technology WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View → ML Mu Liang Mu Liang Colleague at Ind Technology Australia, Australia View → TA Thaqif Ashraf Zulkiflee Thaqif Ashraf Zulkiflee Colleague at Ind Technology Cyberjaya, Selangor, Malaysia, Malaysia View →
1 education record

Fairlie Foo education

  • Victoria University Of Technology
    Victoria University Of Technology
    It
FAQ

Frequently asked questions about Fairlie Foo

Quick answers generated from the profile data available on this page.

What company does Fairlie Foo work for?

Fairlie Foo works for IND Technology.

What is Fairlie Foo's role at IND Technology?

Fairlie Foo is listed as Accomplished Leader • Multifaceted Expertise • Customer Advocate • ITIL Expert • Fun and Synergistic Approach at IND Technology.

What is Fairlie Foo's email address?

AeroLeads has found 1 work email signal at @opentext.com for Fairlie Foo at IND Technology.

What is Fairlie Foo's phone number?

AeroLeads has found 2 phone signal(s) with area code 145, 519 for Fairlie Foo at IND Technology.

Where is Fairlie Foo based?

Fairlie Foo is based in Prahran, Victoria, Australia while working with IND Technology.

What companies has Fairlie Foo worked for?

Fairlie Foo has worked for Ind Technology, Opentext, Dell Emc Enterprise Content Division, Emc, and Emc, Australia.

Who are Fairlie Foo's colleagues at IND Technology?

Fairlie Foo's colleagues at IND Technology include Nguyen Dong, Sean Murphy, Andrew Ball, Andrew Walsh, and Kristian Vukadin.

How can I contact Fairlie Foo?

You can use AeroLeads to view verified contact signals for Fairlie Foo at IND Technology, including work email, phone, and LinkedIn data when available.

What schools did Fairlie Foo attend?

Fairlie Foo holds Bachelor In Computer And Mathematical Science, It from Victoria University Of Technology.

What skills is Fairlie Foo known for?

Fairlie Foo is listed with skills including Management, Enterprise Content Management, Cross Functional Team Leadership, Business Process Improvement, It Service Management, Integration, Business Process, and Itil.

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