Operations Manager
Toronto, Canada Area
- Directed the daily operation of a high-volume fast food store, servicing over 1,000 customers per week.- Managed all day to day operations of 2 retail stores with a staff of 25-20 staff including order fulfillment, accounts receivable, accounts payable, payroll, employee training and customer service.- Ensured maintenance of equipment, facility and grounds though a Preventative Maintenance Plan based on corporate standards.- Ensured complete and timely execution of corporate and local marketing programs.- Interacted with customers, such as receiving orders, processing sales and monies, and managing customer issues.- Managed and trained a team of 15-20 members.- Monitored all service equipment and maintained a clean and safe work environment - Prepared deposits, proposed labor schedules, product projections, and finance.