Howard Neal Email & Phone Number

Chicago, Il, Us

Teaneck, New Jersey, Us

Us

Blue Bell, Pennsylvania, Us

Currently searching for a new oppourtinity to bring my career skills as a field engineer with multiple platforms hardware/software support experience.Definitely have the right stuff.Let's talk SoonHoward Neal773 374 5256

Singapore, Sg

Providing Hardware /Software support services for a DELL enterprise environment.Site inventory setup and monthly account maintenance and reporting.Break/Fix smart hands responsibilities.Supporting over 500 devices, servers and storage .Assisted in the decommissioning of the datacenter with the preparation and relocation of equipment to new location.Acquired multiple Dell OEM vendor certifications.24/7 mission-critical support and weekend services.

Noida, Sector 3, In

Performing hardware support and maintenance through the company's ticket entry system.Day to day duties and responsibilities accepting service requests for incidents from enterprise network support clients and customer relating to server problems within various business enterprises, from small businesses to very large data centers in the Chicago and surrounding suburbs. Mission critical 24 / 7 maintenance scheduling performed. These duties were performed using various server resource tools and software. Cisco 3rd party support with the acquisition of a Cisco certification allowing the hardware support of Cisco routers and switches.

Charlotte, North Carolina, Us

Performing hardware & software support and inventory maintenance through the company's single point ticket entry system.Day to day duties and responsibilities accepting service requests for incidents from enterprise network support clients and customer relating to server problems within various business enterprises, from small businesses to very large data centers in the Chicago and surrounding suburbs. Mission critical 24 / 7 maintenance scheduling performed. These duties were performed using various server resource tools and software. Cisco 3rd party support with the acquisition of a Cisco certification allowing the hardware support of Cisco routers and switches.Definitely qualified to bring value as a member of an IT support team.

Fort Mill, Sc, Us

Dedicated desktop support providing hardware & software support for US Bank corporate and branch locations in the Chicago area.Monitoring the network performance of the workstations, mobile Phone and Network printers on a day to day basis. Performing break/fix maintenance on all devices with the assistance of our ticket entry system Clearvision.Remote monitoring thru various software programs. Backups, restores , rebuilding images along with server maintenance. Highly qualified as an IT professional.

Recharged about providing professional technical services working with various outsourcing companies.The opportunity to work and service new POS systems, installation of network equipment, routers, switches, ups, patch panels, medical equipment such as automated medication dispensers and wireless tablets and etc.While still servicing printers, fax and copiers.. Thank God it keeps me charged up and productive as a professional field service technician.There is plenty of work out there for a good technician you may just have to re-invest your skills and educations.I Did.

Seeking a new opportunity to prove once again that my decades of professional document imaging equipment technical knowledge and experiences along with proven success in management, customer service and sales.Makes me definitely an instant upgrade to a companies technical service or sales team.Outstanding letters of references and recommendations available upon request.all requests for connecting will be honored.Thank YouThank You

Currently serving in the capacity as a technical expert, often working on multiple projects and programs responsible for executing the implementation of our Managed Print Services program. new business development strategies, vendor associations, contractual agreements, day to day overall supervision of the technical maintenance operations.

To bring a new level of strong entreprenurial spirit along with over 3 decades of professional office equipment industry and knowledge.Focusing on developing accountability and strengthen our current customer accounts with new value added resources thru various programs and marketing initiatives.Taking the next logical step ..

Served as Chicago Operations Manager for Source Management Inc, company vacated the Chicago Area after 12 years.3 years responsible for providing leadership to the technical department, customer services and working closely with sales..Source Management Executives requested that I incorporate under a new company of my own, inheriting overall customer service responsibilities for providing Technical Support to our remaining loyal customers... A great Chance , Ownership with a new vision..after 26 years in the Industry.

Hired to provide stability and management leadership through Technical and Customer Services with proven and established knowledge and skills acquired over two decades in the Office Equipment Industry.Chicago location one of (3) located in the U.S along with Headquarters in wheatridge CO and Atlanta Ga.Inherited a company operating in the red due to lack of direction and leadership .Implemented and coordinated established technical procedures and policies. Stabilized diminishing customer base by providing outstanding customer services and increasing confidence in our technical service requests programs.Responsible for maintaining daily delivery of office supplies ordered by customers through our company catalog and by phone in our headquarters location.Responsible for hiring and training of technical staff, proper maintaining of daily service request work orders and coordinating with headquarters daily totals for product delivered , parts orders and supply inventory.

A.A, Business Administration

Diploma, General Studies