A seasoned sales professional and passionate customer success leader with 18+ years of experience in the IT industry, including a near-decade tenure managing key accounts for Fortune 500 companies. Expertise in strategic value-based selling, cultivating and servicing top-tier clients in the financial and high-tech manufacturing sectors. Deep understanding of South China market, with a proven track record of building strong relationships with named clients. Consistently exceeded annual sales target and earned the Top Sales Award multiple times. Skilled at acquiring new customers, uncovering and managing business needs, and building and maintaining customer trust. Efficiently identifies and manages stakeholders to deliver customer value and foster long-term partnerships. Core CompetenciesProspecting & planning; Build rapport and trust; Value selling; Timely & accurate forecasting; Customer obsessed; Change & risk management; Drive buying decisions; Channel management; Negotiating prowess; Bias for Action; Build solutions for LE/VLE; Lead collaboration; Subscription management and renewals; Customer success.
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Major Account ManagerPalo Alto Networks Oct 2020 - May 2024中国 广东省 广州Consistently exceeded annual sales targets (avg.107%), resulting in multiple cooperate award & recognition e.g., APAC Super Winner, Super Player -
Senior Enterprise Account ExecutiveDynatrace Aug 2019 - Sep 2020South China• Exceeded sales quota (138%) within second quarters of joining• Developed and implemented a customized sales approach in South China aligned with the HQ's AI transformation strategy• Established a regional partner network for application monitoring & analysis (APM) solutions, fostering a win-win ecosystem for all parties• Crafted marketing initiatives based on market insights and key customer needs, resulting in anticipated outcome to customers and partners -
Major Account ManagerForcepoint Feb 2016 - Aug 2019South China、South-West.YoY growth 107% in 2017 and 132% in 2018 awarded the APAC Top Sales for consistently exceeding annual revenue target.• Drove DLP Go-to-Market initiatives for Internet enterprises NetEase ($500K closed) and VIP.com ($130K achieved).• Secured a single project exceeding $500K; Closed an early renewal deal more than $300K .• Drove over 200% annual growth for key enterprises like Ping An Group and Huawei . -
Senior Account ManagerChinaetek Service&Technology Co.,Ltd Apr 2014 - Feb 2016广东, 中国• Exceeded the 2015 target by 68% quota (second runner-up of national sales for three consecutive quarters). Earned recognition as National Top Sales and inducted into the National Top Club• Achieved 122% of 2014 goal within the third quarters, resulting in National Top Sales in 2014
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Senior Industry Manager (Fsi)Systex Company Ltd Dec 2008 - Dec 2013广东, 中国• Exceeded quotas by 162% and 122% for three consecutive years (2011-2013), earned recognition as "Best Sales” for three years• Pioneered Splunk sales in China, successfully securing projects with major FinTech customers in South China
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Account ManagerKenfil Group Jun 2005 - Jun 2008中国 广东 广州
Fairy Shen Education Details
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Foreign Economic And Trade Institute Of Management (Education College Of Guangdong)Bachelor'S Degree Of Marketing
Frequently Asked Questions about Fairy Shen
What is Fairy Shen's role at the current company?
Fairy Shen's current role is Major account manager.
What schools did Fairy Shen attend?
Fairy Shen attended Foreign Economic And Trade Institute Of Management (Education College Of Guangdong).
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