Faisal Alatawi Email & Phone Number

• Selling Bank Products: Providing comprehensive explanations of all banking products and services offered to customers Persuading customers to choose products that meet their needs and achieve their financial goals. Regularly following up with customers to provide necessary support and resolve any issues they may encounter. • Account Opening: Receiving requests from customers and companies to open accounts. Collecting required documents and entering data into the banking system. Explaining the terms and conditions of accounts to customers and signing contracts. • Task Execution: Executing daily tasks and special projects assigned by the direct manager. Participating in marketing and sales campaigns. Providing support to colleagues in achieving team goals.

• Account Opening Audits: Rigorously verifying the accuracy and completeness of information submitted for new bank account openings. Ensuring strict adherence to internal procedures and regulatory compliance. • Contract Audits: Thoroughly reviewing banking contracts, encompassing loans, deposits, and other agreements, to guarantee the accuracy and comprehensiveness of their terms. Preparing finalized contracts for senior management's review and approval. • Loan Application Audits: Scrutinizing loan applications to ascertain their alignment with all necessary criteria. Preparing detailed reports for the credit committee's evaluation. • Liquidity Management: Vigilantly monitoring the bank's cash flow on a daily, weekly, monthly, and quarterly basis. Analyzing liquidity data to identify trends and potential risks. Proposing strategic actions to maintain a healthy liquidity level. • Treasury Oversight: Ensuring the security and efficiency of treasury operations. Monitoring cash movements and reconciling accounts to maintain accuracy. • Technical Issue Resolution: Identifying, documenting, and effectively communicating technical issues within the banking system to senior management. Recommending viable solutions to address these challenges. • Daily Operations Closure: Ensuring the accurate and complete closure of all daily banking operations. Verifying the accuracy of account balances.

• Testing and Evaluating New Technologies: Conduct thorough testing of new software and applications before deployment. Analyze system performance and identify potential vulnerabilities. Prepare detailed reports on testing results and provide recommendations for performance improvement. Participate in the development of deployment and training plans for users.• System Lifecycle Management: Implement installations and updates of software and hardware. Ensure system and software compatibility. Monitor system performance and identify potential issues before they occur.• User Support: Provide technical support to users in resolving technical issues. Respond to user inquiries about system and software usage. Provide necessary training to users on the use of new technologies.• Incident Management: Receive and log incident reports. Determine the nature of the problem and prioritize it. Resolve technical issues within the agreed SLA timeframe. Track incident status and prepare periodic reports.• Information Security: Contribute to the protection of data and systems from security threats. Implement cybersecurity measures. Perform regular data backups.