A professional with a Bachelor's degree in Accounting and over 8 years of experience in the financial industry, specializing in billing, team management, and credit marketing. Skilled in financial analysis and resolving issues related to customers' financial obligations. As a Desk Collection Team Leader for 4 years, I have experience leading and developing teams to achieve collection targets while ensuring efficient and effective processes. My 3 years as a Desk Collection Agent honed my communication skills in handling customers and negotiating payments.Additionally, my 1-year experience as a Credit Marketing Executive enriched my ability to develop and market credit products, as well as conduct in-depth creditworthiness analyses. An internship as an Accounting Staff for 3 months provided me with a strong foundation in transaction recording, financial reporting, budget management, and a deeper understanding of accounting and taxation processes.With practical experience and financial management expertise, I am capable of identifying financial issues and providing accurate solutions to improve financial strategies and achieve company goals.
Pt. Teknologi Cepat Mandiri
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Agent Desk CollectionPt. Teknologi Cepat MandiriYogyakarta, Jogja, Id
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Team Leader Desk CollectionPt. Swakarya Insan Mandiri (Simgroup) Jan 2022 - Sep 2024Daerah Istimewa Yogyakarta, Indonesia1. Lead the team in achieving specific collection targets for the Spinjam & Spaylatter project Conduct 2. Sampling and monitoring through the NX Cloud and Genesys Cloud systems Achieve collection 3. Targets of 30% of the previous month's achievements4. Ensure that KPI, Ammount collected, AMB and team Score card are achieved according to provisions -
AccountingSatoria Hotels Oct 2022 - Dec 2022Special Region Of Yogyakarta1. Recording daily transactions related to cash receipts, payments, and other transactions occurring at the hotel.2. Assisting in the preparation of financial reports, such as income statements, balance sheets, and cash flow statements.3. Helping to collect the data needed for hotel tax reports.4. Managing and archiving important financial documents, such as invoices, receipts, and other transaction records. -
Team Leader Desk Collection RecoveryPt Cahaya Research Indonesia Jan 2020 - Sep 2022Sleman, Daerah Istimewa Yogyakarta, Indonesia1. Responsible for leading 24 agents for the Recovery project. 2. Ensure the collection process runs smoothly.3. Conduct monitoring, mentoring, coaching for agents who do not achieve targets. 4. Coordinate with the field team regarding obstacles and cases found in the field. -
Agent Desk CollectionTelmark Indonesia Sep 2017 - Jan 2020Daerah Istimewa Yogyakarta, Indonesia1. Process billing data via telephone, WhatsApp, email, and track data. Create 2. Negotiation strategies to ensure smooth payment of customer arrears.3. Preparing customer billing data that has been paid in full -
Marketing Credit EksekutifFifgroup Apr 2016 - Sep 2017Jambi, Indonesia1. Making special cash loan offers for RO and non-RO customers2. Responsible for conducting the survey process to prospective customer locations carefully and in detail. Successfully 3. Achieving the target every month by acquiring 75 units from the target of 25 units every month
Faisal • Education Details
Frequently Asked Questions about Faisal •
What company does Faisal • work for?
Faisal • works for Pt. Teknologi Cepat Mandiri
What is Faisal •'s role at the current company?
Faisal •'s current role is Agent Desk Collection.
What schools did Faisal • attend?
Faisal • attended Universitas Sarjanawiyata Tamansiswa.
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