Faisal A. Email & Phone Number

Singapore

- Advising, coaching, and supporting local Technical Solutions team members to develop their capabilities and complete their individual growth goals- Identifying root causes of technical issues, identifying the right team and collaborating with stallholders to solve complex issues- Taking ownership of escalations and highly technical problem solving.

Singapore

Working in a very high traffic environment with low latencies constraints. Both Web and mobile complexity, offering a similar user experience on a wide range of contexts (device, OS, browser, etc.). Computing Large datasets in near real time (auction resolution) and even greater volumes for analytics use cases.I work in the Singapore office responsible for.

Singapore

- Managed complex technical integrations, which require, for instance, integrating to clients APIs in order to fetch data frequently- Supports Technical Support Specialists with tasks that require custom configuration and access that only TSE will have- Build custom reports for clients, by fetching data from API and deliver it as requested- Build inhouse.

Singapore

Perform technical support for APAC clients in the following fields:- management of all technical issues with regards to campaign launching and running process- supervision of the creation of advertising materials (dynamic ad banners)- technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform- technical.

Singapore

• Plan deployments of games and promotions, ensuring that i get from, and give to the team visibility on the deliverables needed for each deployment
• Prepare, review and deploy the content to our screens (via proprietary Ksubaka campaign management tools)
• Monitor and measure content performance and work with producers and analysts to make recommendations to improve key metrics
• Maintain key planning resources such as game & promotion calendar, log, and asset repositories
• Work with sales/accounts teams and sometimes clients to provide reports on content performance
• Proven superhuman powers in planning, rolling out and managing a roadmap of tactical activities (game updates, in-game events, or marketing activities)

Singapore

- Responsible for smooth implementation of digital products “PLAY” and “CONNECT” for clients. More specifically collaborate and work closely with digital sales team in assessing, strategizing, and implementing Digital Out-Of-Home (DOOH) solutions that addresses and resolves clients’ issues.- Work directly with the digital sales team - support them and.

Central Singapore

-Work Service Desk call logging system to respond to requests for assistance from international AIDA Super Users and Key Users, ensuring that they are dealt with in a pleasant, professional, and timely manner.-To deliver a high standard of technical, problem-solving support to international AIDA Super Users and Key Users.-To be the main contact for AIDA.

Subordinate Courts Of Singapore

· Provide phone and on-site professional support and systemimplementation servicesProvide timely resolution of customerissues.· Ensure SLA & customers' satisfaction level met· Follow up, as well as, close all the incidents/issues/requests.· Prepare service request and following it through from start toend· Wrote and prepare script for service request, cron.

Singapore

Bukit Timah

• · Provide network administration to include LANtroubleshooting and resolution.· Manage the configuration and performance management ofall PC systems and telecommunications.· Maintains passwords, data integrity and file.
• Resolved Windows related issues, Internet Explorerissues and other PC software related issues.· Provided training for new employees and staff as required.· Done other duties as assigned.

Bachelor Of Computer Science, Digital Systems Security

Computer Science

Diploma, Engineering Informatics

Activities and Societies: Overseas Community Service Project (NYP-SIF YEP Laos PC & IT Training)Engineering Informatics