Hi, I am Faisal, I completed my Masters degree Msc in Quality and Performance Management.I have strong commands on,Quality Mnagement tools, DMAIC, Lean tools, customer support services, compliance Audit, and Process Improvement.I am looking for opportunities to perform my abilities as MTO/PE/Executive role in QA and Operation department. Capable of performing in a professional and fast paced working environment.I always strive to achieve the highest possible standards with excellent interpersonal, analyzing, and communication skills.I am confident and supportive team player with the ability to build effective working relationship for achieving organizational goals.
Goes Consultants
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Founder And Ceo At Goes Consultants (Pvt Ltd.)Goes ConsultantsLahore, Pk
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Senior. Educational Counselor Uk, (Admission And Compliance Officer )Paragon Overseas Education Oct 2023 - Oct 2024Hafizabad District, Punjab, Pakistan -
Process EngineerCombined Fabrics Limited Dec 2022 - Sep 2023Lahore, Punjab, PakistanResponsibilities:Collaborate with production teams to understand fabric manufacturing processes.Conduct inspections and audits to identify potential quality issues.Analyze process data to identify trends and root causes of defects.Develop and implement corrective actions to improve process efficiency and quality control.Participate in the development and implementation of new quality control procedures.Maintain and update quality control documentation, including process specifications and inspection reports.Work with suppliers to ensure they meet quality standards.Stay up-to-date on industry best practices in quality assurance.Identify opportunities for process improvement and cost reduction. -
Amal Career FellowAmal Academy Nov 2022 - Feb 2023Lahore, Punjab, Pakistan -
Business Management Officer At Fusion MartFusion Mart Jun 2022 - Nov 2022Lahore, Punjab, PakistanAs a customer support professional in the dropshipping industry, I thrive on delivering exceptionalservice while efficiently managing operations. My experience is marked by adeptly handling customerinquiries, ensuring timely order processing. With a keen eye for detail and a dedication to problemsolving, I navigate challenges seamlessly to uphold customer satisfaction and drive business success.
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Customer Support ExecutiveIbex Aug 2019 - Feb 2022Lahore, Punjab, PakistanResponsibilities:Provide exceptional customer service through phone, chat and email.Answered constant flow of customer calls with minimal wait time by managing quality and customer satisfaction.Actively listen to customer concerns and identify the root cause of their issues.Effectively troubleshoot and resolve customer problems in a timely and professional manner.Research and provide accurate information about company products and services.Document customer interactions and maintain detailed records.Escalate complex issues to the appropriate team members for further assistance.Adhere to company policies and procedures for customer service interactions.Continuously learn and stay updated on new products, services, and procedures.Maintain a positive and professional demeanor at all times.
Faisal Abbas Education Details
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Bise GrwA -
Bise GujranwalaA
Frequently Asked Questions about Faisal Abbas
What company does Faisal Abbas work for?
Faisal Abbas works for Goes Consultants
What is Faisal Abbas's role at the current company?
Faisal Abbas's current role is Founder and CEO at GOES Consultants (Pvt LTD.).
What schools did Faisal Abbas attend?
Faisal Abbas attended Institute Of Quality & Technology Management, University Of The Punjab, Bise Grw, Bise Gujranwala.
Not the Faisal Abbas you were looking for?
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Faisal Abbas
Professor Of Economics, National University Of Sciences And Technology (Nust)Islāmābād, Pakistan -
Faisal Abbas
Nodejs | Expressjs | Nestjs | Reactjs | Angular | Aws | Elasticsearch | Laravel | Codeignitor | Typescript | Mongodb | FintechPakistan1yahoo.com -
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