Faisal Abdullah, Mhrm Email & Phone Number

Greater Toronto Area, Canada

Mississauga, Ontario, Canada

Vaughan, Ontario, Canada

Tharparkar Desert Pakistan

In this role I have worked as Head of Site HR responsible for all the HR functions at site with a team of 23. I was also responsible for 2 projects, a recruitment center with 32000+ registrants to support the local community in finding jobs in the area and a dump truck training school to develop local resources for mining operations. The employer Engro is one of the top employers in the country.• Maintained Industrial Peace by proactively resolving disputes between all service providers at site and their workforce by ensuring rights are given to workers (Zero litigations).• Maintained discipline in the territory including investigations, warnings, charge sheets, domestic enquiries, etc. within the legal provisions and company policies.• Prepared a quarterly IR audit structure in 2020 for employment laws compliance.• Developed site roster to provide manpower coverage and aligned benefit policy to offer competitive benefits. Redesigned the policy during pandemic to cover changing business needs.• Implemented end-to-end cycle of Performance Management including 360 survey on SAP Success Factors at site, trained all site users and led the roll out.• Restructured the organograms during the site transition from project to O&M phase and prepared implementation strategies. Reduced manpower to 60%.• Led the initiative of launching country first Women Dump Truck Driving Program in a remote area with unique challenges, by employer branding, recruitment, onboarding, and skill development.• Effectively operated the site during the pandemic with 4000 workers available at site and monthly 800 persons average ins/outs and with zero positive case entering the site.• Oversaw local hiring strategy ensuring the skilled and unskilled labor is hired as per business plan.• Achieved best safety compliance as a department by complying all safety leading indicators and implementing SHMS Queensland Mining Standards.

Lahore, Punjab, Pakistan

I was leading national HR Operations and business partnering, with team of 45 members in 8 different stores in 4 different cities with 7000 employees. The role was also responsible for coordination with COE in global head office. Selected as Organization’s Top Talent. Carrefour is world’s second largest French based hypermarket retail chain with more than 10000 stores.• Coordination with store leaders for store matters, new project implementation, HR performances, succession planning, policy compliance and audits, conflict management, investigations.• Successfully implemented SAP (SuccessFactors) and 360 appraisals, trained 500 users. • Conducted performance calibration in coordination with business unit heads. Discussed top performers and supervised the Top Talent Program.• Handled employee management process including proposals from all business units for employee promotions, increments, transfers. • Led employer branding, and bulk hiring activities for 6 Hypermarket openings.• Super user for the HRIS for 4000 users and Psychometric Assessment administrator.• Launched several employee care programs including “WE CARE”, “Employee Assistance Program”, “Employee Welfare Committee”.• Provided advice to HR team and company executives regarding HR policies & best practices.• Conducted half yearly HR audits of stores.• Proposed the annual budget, manpower planning. • Led the rollout of LMS, launched video training concept.• Developed, and implemented organizational restructuring strategies.• Developed the structure of first Carrefour Supermarket in the country.• In absence of the Director HR, took responsibility of the department, participated in monthly meetings of Executive Retail Committee.• Reached up to 69% internal employee’s growth rate for three years in a row. • Developed, implemented, and supervised Retail Graduate Trainee Programs.• Achieved the highest OHI survey score (Top Decile) by developing cultural and employee engagement strategies.

Lahore, Punjab, Pakistan

Key Responsibilities:• Successfully implemented SAP (Success Factors) in the country with best results in comparison with branches 15 countries, achieved 1st rank, trained 500 users. Performance Management, Recruitment & On-boarding and Employee Management modules.• Conducted calibration for all managerial employees in coordination with business unit heads. Negotiate & discuss top performers and Supervised the Top Talent Program in country with directions from Global Head Office.• Oversee the overall employee management process including proposals from business units for employee promotions, increments, transfers, evaluate the proposals based on company guidelines and propose relevant eligible cases to top management for approval. Ensure the process is followed in the HR employee management system as well.• To meet the organization’s talent needs based on rapid business growth, developed and implemented employer branding, internal growth & bulk hiring strategies. Successfully opened 6 Hypermarkets in 3 years, 500 resources per store within the defined timelines for timely store openings.• Managed operations of the HO HR functions, payroll, Medical & Life insurance, Contracts renewals, Final settlements, International/Local Shipments, Uniform ordering & organizing HO social events.• Super user for the HRIS.• Oversee the centralized recruitment process in the country and proper utilization of Internal Job Posting.• Provide advice & counsel to HR team regarding HR P&P & ensuring that employment laws and audit requirements are in compliance.• Preparation of internal newsletter.• Act as a liaison between HR department and Global HO for new projects initiations.• Propose the annual budget, manpower planning in coordination with various departments. • Ensured the proper implementation and utilization of E-Learning system.• Developed, and implemented organizational restructuring strategies.• Developed and implemented Employee Welfare Committees in all stores.

Karāchi, Sindh, Pakistan

Key Responsibilities:• In coordination with the Country HR Manager and Store General Manager, develop and implement HR and People Development strategies, objectives and processes. Facilitate their implementation through line management.• Managing total head count of 500 employees including 300 permanent employees.• Responsible of Employee Relations acts and all disciplinary actions in compliance with local labor law.• Maintains store staff by recruiting, selecting, orienting, and training employees.• Provide direction and guidance to Line Management and HR Division to ensure implementation and maintenance of sound HR Policies and procedures.• Revise and implement HR planning, recruitment, succession planning and retention strategies.• Responsibility for Training and development, remuneration, performance and People management.• Supervise Payroll Management and all functions relating to the Comp & Ben.• Implementation of HR policies and procedures and proactively supports the delivery of HR processes.• Oversee the recruitment process including advertising, CV screening and interviewing and short listing.• Ensure the proper contract implementation of service providers and suppliers.• Guarantee the respect of labor laws, rules and cultural practices of the country.• Ensure the correct implementation of the Duty Manager rules.• Ensure staffs adhere properly to the accommodation rules.• Ensure that MAF-Carrefour HR image adds value to employees & external bodies.• Ensure "the good corporate citizens" relation with government, social institutions and the communities.

Karāchi, Sindh, Pakistan

ADMIN• Maintain liaison and congenial working relations and deal with district management, local police station and other agencies. • Coordinate with local vendor for maintenance of pool vehicles / executive vehicles and supervises Fleet Admin personnel for vehicles maintenance• Civil repair & maintenance of admin block, plant & sales centers• Workout capex requirements for BP planning and budget vs. actual monitoring• Responsible for lodging FIR in consultation with Corporate Legal / accompany local legal advisor / advocate in matters such as theft, robbery, dacoity etc.• Manage all communications means of the location offices, telephone lines, fax, telephone exchange, verification of monthly bills, verify cell phone bills to ensure monitoring of personal / international calls and forward deduction to payroll accordingly.• Assist HR Business Leader in IMCR Management at territoryER / IR• Ensure compliance of regulatory requirements to avoid future claims against short payment of SESSI, EOBI, Education Cess.• Facilitate workers in processing their claims / benefits from Insurance /EOBI / ESSI, Welfare board, Labour Department and others.• Responsible to manage day to day labour issues and coordinate with CBA for amicable solution and take necessary action for maintain peaceful labour relations and to create harmony in working environment.• Ensure all agreements/Contracts i.e. labor contracts, etc. are made on time are done as per needs required in consultation with HR Business leader.• Ensure third party contractor’s compliance pertaining to uniform, shoes, PPEs etc. • Responsible for all Disciplinary action processing within the territory.• In coordination with corporate legal department defend / initiate legal cases in relevant court of law and keep record of all legal cases.• Responsible to update legal repository• Any other task as and when assigned by the management

Karāchi, Sindh, Pakistan

Employee Relations/ Industrial Relations :• Implement and execute CCBPL’s labour/employee relations policy in the teritory/ unit and maintain Industrial peace.• Proactively resolve disputes with employees, unions, employer bodies, government agencies, labour relation authorities and any other relevant agencies.• Maintaining discipline in the territory including investigations, warnings, charge sheets, domestic enquiries, etc. within the legal provisions and company policies.• Ensure compliance of regulatory requirements to avoid future claims against short payment of SESSI, EOBI and Education Cess.• Facilitate workers in processing their claims / benefits from Insurance /EOBI / ESSI, Welfare board, Labor Department and others.• In coordination with corporate legal department assist in defense / initiation of legal cases in relevant court of law and keep record of all legal cases.Talent Acquisition & Organizational Development : • Recruitment & selections process i.e. (CV’s Collection, pre-employment test (if required), arranging and conducting interviews, reference checks etc.) as per company policy.• Keep SAP- HCM, personal files and citrix updated. • Maintain weekly TA and OD report.• Making arrangements for training sessions.• Assist with managing Territory Performance Management Plan process, and documentation

Karāchi, Sindh, Pakistan

HR Business ExecutiveTalent Acquisition & Organizational Development.Talent Acquisition:• Process HR requisitions for open positions as per BP.• Prepare IJP to fill in the vacant positions and initiate change forms for transfer cases as and when required.• Recruitment & selections process i.e. (CV’s Collection from portal etc. short listing, pre-employment test, arranging and conducting interviews) as per company policy.• Carry out reference checks of newly inducted employees.• Issuance of offer / appointment letters to the finally selected candidates.• Responsible for proper joining of new employees and conduct orientation programs.• Processing of confirmation advises and issuance of confirmation letter and experience certificates.Organizational Development:• To provide strategic leadership to the Corporate Organizational Development and Learning function across the whole Business Unit. • To take overall responsibility for the development, implementation and evaluation of organizational development strategies and policies to deliver continuous improvement through culture change and workforce development. • To explore and implement innovative initiatives, ensuring that organizational development strategies support performance improvement. • Analyse and identify training needs of employees in the Business Unit• Evaluate learning and development programs to ensure that they are consistent with CCBPL’s overall strategy • To run ‘Performance Management Plan’ effectively in the Business Unit

King Cross, Sydney Area, Australia

Australian Technology Park, Redfern, Sydney Area, Australia

Pier 2/3, The Rocks, Sydney Area, Australia