Faisal Ahamed Email and Phone Number

 Router & Switch Configure (CISCO, MikroTik, WiFi etc) Layer 3 Protocols: BGP, OSPF, IPSec, GRE, Inter-Vlan Layer 2 Protocols: L2TP, EoIP, PPTP, PPPoE, VLAN, STP, VTP Design network and implement as per customer's need Manage Data & Internet connectivity as per the company's need Manage the Fiber & Radio link (OLT, MC, ONU, PoE) Configure & manage bandwidth queue on MikroTik Handling customer's side link issues (slow speed, service down, latency high, etc. on TT basis) Monitoring tools: Nagios, Cacti & Grafana Configure & troubleshooting Microsoft Exchange Server (office 365/outlook incoming/outgoing mail issues)

Troubleshooting, diagnosing, andidentifying solutions to resolvesystem and network issues.applying best practices. Providing solutions for all Corporate and BankInternet/data connectivity collaboratively workingwithSolution team and NOC team. Monitoring Network Backbone and active hosts(Corporate and Bank connectivity) using (Zabbix andCacti), also managing ticket system. Router Configuration [Mikrotik] - VLAN, tunneling (GRE,EoIP, IPSec), Routing (BGP, Dynamic, Static), Portforwarding, Firewall, NAT, IPV6 implementation, Bridging,and Complete configuration for corporate office Manageable Switch Configuration [Cisco, Netgear, andOhers] – VLAN configuration (Trunk Mode andAccess Mode) Configuring Wireless devices (Cambium AP, CiscoAP, Unifi, Other Wireless router devices) andProviding Wireless solutions for corporate offices. Controlling AP (Cambiub) via cloud, using cnMaestro. Managing Security Surveillance using network videorecorder (NVR) / CCTV. Troubleshooting Mail. Getting familiar with Router (Juniper, Cisco) and NextGeneration Firewall (Fortinet, SOPHOS). Experienced with fast working in a multitasking environment

Troubleshooting, diagnosing and identifying solutions toresolve system and network issues. Troubleshooting all kinds of Computer Hardware, Software andOperating Systems. Monitoring and keeping surveillance on NOC (NetworkOperations Center). Addressing customer issues promptly and handling TicketingSystem. Fault detection & troubleshooting of Transmission Equipment. Troubleshooting clients Mail. Configured NAT, DHCP, VLAN, DNS, Load Balancing, StaticRoute, Default route, VPN, BGP, and Port Forwarding. Configuring PPPoE, WiFi Hotspot, Clients end routers(Mikrotik, Netis, Netgear, Tp-Link, D-link, Marcusys, Tenda). Working with OLT Devices, Switches, and Mikrotik devices forcorporate clients.