With 6 years of experience in IT and design, I offer expertise in technical support, front-end development, and UI/UX engineering. I began in web design and progressed to an IT Support Specialist, honing my skills in technical troubleshooting and system management. Subsequently, I worked as a Front End Developer, creating responsive and visually appealing web applications. Currently, as a UI/UX Engineer, I focus on user centric designs and usability testing to enhance engagement. My projects span workflow systems, distributed architectures, and cloud solutions using Microsoft technologies and ITSM practices. I am passionate about solving real-world problems through design and technology and seek to innovate user experiences.