• Established a Communication office for the center of government, including developing strategy programs, conducting advanced data analytics, and engaging with senior stakeholders & ministries• Developed the national governance for emergency plans and business continuity plans, including setting the interaction model with over 80 governmental entities• Conducted feasibility assessment and concept development for a themed entertainment district to enable the entity to achieve target IRR, create a differentiated customer experience, and guide activation.

• Redesign the beneficiary engagement model journey on a government recruitment development fund to improve the overall experience for both job seekers and hiring companies.• Sets a strategic growth plan for a regional re-insurer, from conducting market landscape assessment and competition analysis to growth options and prioritization.

• Established and ran a co-creation unit that focuses on applying collaborative workshops to solve complex issues across companies and ensure cohesion• Analyzed strategic activation plan on custom authority for a new department, which focuses on generating data-driven insights across the organization to bolster decision-making

• Developed a unique yearbook product that has high customer attractiveness +90% in NPS• Successfully hired and led over fifty project team members from twelve colleges, resulting in over three thousand participants, forty university clubs helped on media, and much more

• Supported on developing a strategic framework to underpin the real estate department through innovative solutions in a sovereign wealth fund in the region.• Conducted internal cost analysis in collaboration with a partner to highlight and streamline revenue wastage in travel procurement spend.

• Identified primary loss sources, leading to a 20% increase in profit post-remediation plan• Calculated the break-even point, managed inventory and supplies ordering.

• Hands-on experience in organizing corporate training events.• Team member, Kaizen Educational, Course material review.

• Coached and supported 3 new team members.• Increased shop sales revenue up to 15%.• Handled customer complaints.