Sr. Facilities Management Manager
Current1.Strategic Leadership •Provide strategic oversight for all corporate facility management activities, ensuring alignment with organizational goals and objectives. •Develop and implement innovative strategies to optimize facilities and infrastructure, delivering cost-effective and sustainable solutions. 2.Project Management •Lead and monitor development projects, site improvements, and customer experience center operations, ensuring timely and budget-compliant delivery. 3.Operational Excellence •Oversee day-to-day facility operations, ensuring all aspects of hard and soft services are delivered efficiently and in compliance with SLAs, KPIs, and safety standards. •Regularly assess operational processes and identify opportunities for improvement to enhance user satisfaction and operational efficiency. 4.Budget Management •Develop and manage annual budgets for all facility service categories, ensuring financial targets and resource allocations are met. 5.Technology & Systems Oversight •Ensure all maintenance and operational activities are accurately registered and managed in the CAFM system, leveraging technology for efficiency and transparency. 6. Health, Safety, and Compliance •Ensure all facilities meet health, safety, and legislative requirements, identifying hazards and mitigating risks to provide a safe working environment. •Develop and implement contingency plans . 7. Stakeholder Engagement. 8. Team Development •Lead, mentor, and develop a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. 9. Sustainability Initiatives •Drive sustainability practices across all facility management activities, aligning with organizational environmental goals. 10. Performance Monitoring & Reporting •Track and evaluate service delivery performance against established KPIs and SLAs, providing regular reports to senior leadership. 11. Coordination with ICP.