Faisal Ashfaq Email & Phone Number

London, United Kingdom

Providing leadership and management for a busy mobile phone store, ensuring all service, sales, and profit KPI's are achieved.Ensure the team are up to date with latest company communications, and understand promotional strategies to drive customer engagement and boost sales.Effective shop floor management, engage and motivate team, solve customer queries, and ensure all customers become promoters of the EE brand.Recruit and create a high performing, talented, and valuable team through outstanding training, coaching and development. Performance management by reviewing and managing individual performances. Retained top talent and succession planning to support them with their development.Focus on exceeding all service and sales KPI’s, increasing productivity, planning and goal setting, in order to continuously improve overall store performance and to deliver outstanding results.Full P&L responsibility, controlling staffing budgets, and ensure all HR policies and procedures are followed.Responsible for maintaining impeccable store standards, and creating a positive store environment for both staff and customers.

London, United Kingdom

Responsible for shop floor management and all operational duties in absence of the store manager.Exceeded sales targets by effectively selling mobile phone and data products and services to both business and personal customers.Received top sales consultant award in the UK for my ability to be highly motivated, ambitious and enjoy working to targets set at high levels.Consistently delivered high levels of customer service and mystery shop scores.Retaining and renewing existing customer accounts, identifying and maximising any opportunities to increase the value of customer accounts.Responsible for all store operational procedures which includes stock management, cash handling, and merchandising.

Slough, United Kingdom

Managed design projects of hydraulic and pneumatic power units from initial concepts to completion.Prepared AutoCAD engineering drawings to British Standards.Worked as a team player along with the project manager, project engineers and technical sales engineers.Liaising with various vendors, support staff, and customers during manufacture of hydraulic units.Resolved any design problems and approved changes to initial design to minimize costs and improve efficiencies.Dealing with sales orders, prepared quotations, and established business development with various businesses in the sales of hydraulic components.Achieved tight deadlines and exceeded company quality control standards.