Faisal Bahoo Email & Phone Number

• Architect and maintain CI/CD pipelines using Jenkins, automating and optimizing code deployments
• Lead critical incident management, including escalation, debugging, and thorough root cause analysis
• Develop and manage DataDog dashboards for proactive monitoring, reducing incident response times
• Leverage Terraform, Kubernetes, and Helm for seamless application deployment and configuration management
• Collaborate with engineers and cross-functional teams, ensuring scalable, customer-focused delivery
• Write Python and Bash scripts to automate infrastructure provisioning, maximizing operational efficiency

San Diego, California, United States

• Developed JavaScript and Python scripts to automate workflows, significantly enhancing team efficiency
• Expanded expertise in SSO, SAML, and XML to facilitate seamless user authentication and data exchange
• Partnered with clients and cross-functional teams to swiftly troubleshoot and resolve complex technical issues
• Documented new processes and knowledge articles, enhancing operational efficiency and customer satisfaction
• Engineered and fine-tuned a chatbot powered by ChatGPT, revolutionizing customer interactions
• Proven track record of building and nurturing positive customer relationships while providing technical solutions

San Diego, California, United States

• Execute active listening and problem-solving skills to best fulfill the customer’s wants and needs
• Develop sales reports to track, organize, and plan daily, weekly, and monthly tasks, sales, and clients
• Build e-commerce websites to promote products online
• Expand company traffic and audience reach
• Construct landing pages using JavaScript, HTML, CSS and Adobe Photoshop. Increased conversions by 45%
• Develop custom software solutions for clients using C++, Python, HTML, CSS, JavaScript, and Java

San Diego, California, United States

• Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.
• Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and.
• Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements.
• Maintain contact with customers via email, phone calls, and regular updates on promotional offers.

San Diego, California, United States

• Remodeled website design and content using HTML, CSS, JavaScript to achieve transformational marketing outcomes
• Analyzed and present data driven strategy recommendations from collected data and tested results
• Held strong multitasking abilities to complete projects in a fast paced, high energy, deadline-driven environment
• Attained maximum return-on-investment paid search campaigns across Facebook Ads and Google AdWords
• Conceptualized and designed artwork with marketing team to complement successful campaign media
• Plan and monitor the AWS cloud infrastructure

San Diego, California, United States

San Diego, California, United States

• Counseled customers and empower the experience with up-to-date market technology information
• Contributed to a positive work environment and delivered successful results

Bachelor Of Science - Bs, Computer Science, 3.51 Gpa

3.80 Gpa

3.42 Gpa