• Responsible for meeting the assigned targets in liabilities, financing, NFI and NTB's. • Deepening existing customer Relationship by providing financial solutions & banking services required to meet individual customer’s business needs.• Ensuring prudent & profitable customer portfolio for the bank.• Understanding of customer’s business & industry trends, that would help identify adversities and its implication to the bank. • To maintain focus on service, compliance, Sharia, Islamic banking, Investment products and Risk/ audit. • Ensure all internal reporting is completed in a timely manner (Sales, compliance, audit, risk, credit etc.)• Monitor market and competitors’ activities to ensure opportunities for new customer acquisitions and enhanced market share in the segment. • To ensure portfolio is not concentrated on few relationships and diversification is evaluated with the area head on a monthly basis. • Maintain Files for WM clients & review the same regularly with Area Head.• Execute customer instructions & resolve customer queries/ complaints in a timely and professional manner. • Provide financial assistance to clients to maximize returns and minimize risks based on clients’ financial profile.

Preparing daily workloads for staff and coordinating the daily allocation of work. Motivating the team to achieve high standards and KPI targets.Handling new client enquires and acting as the face of the business. Dealing with resolving problems and issues, which arise. Communicate clear instructions to team membersWorking with the sales team and service vendors to drive sales forward, mentoring and training up junior and new staff on board.Monitoring and reporting on standards and performance targets. Arranging and chairing weekly team meetings, focusing on targets and achievements. Implementing new initiatives and involving in the recruitment of new staff with best skills available in the market.Praise team members and creates a positive working environment. Ensuring all administrative and IT records are entered and updated correctly. Manage the flow of day-to-day operationsProviding prompt and accurate information on individual performance. Create reports to update the company on the team progress.

Build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis. Maintaining and providing comprehensive product information to customers.Prepare and interpret for client’s information such as investment performance reports, financial document summaries, and income projections. Confidently making and closing sales. Being the top performer in the team & all over UAE from last 9 monthsRecommend strategies clients can use to achieve their financial goals and objectives, including specific recommendations in such areas as cash management, insurance coverage, and investment planning. Analyse financial information obtained from clients to determine strategies for meeting clients' financial objectives.Review clients' accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicate a need for plan reassessment.

Managing different departments within the store like Audio / Video, Photography, SDA / MDA Mobile Dept, Personal Care, IT Hardware and Access. Ensure on daily basis, promotions are accurate and merchandised to the company’s standards. Utilize information technology to record sales figures, for data analysis and forward planning.Maintains or changes product displays including those required for periodic sale events. Orients, trains, schedules, monitors, evaluates and provides direction to store staff and volunteers; complete time-sheets and attendance records.Maintain inventory and ensure items are in stock. Analyze operating and financial statements for profitability ratios.Organize and distribute staff schedules. Preside over staff meetings.Daily briefing among sales staff and merchandisers to achieve sales target. Handle customer questions, complaints, and issues.Manage staff on floor, formulating pricing policies, ensure pricing is correct and merchandise is clean and ready to be displayed.Training the staff by conducting BOC " Behavior Observation Checklist " on weekly basis.

Developing customer relationship with the people in India and UK. Generating process reports to the team lead. Communicate the process updates within the team.Customer inquiries relating to billing and troubleshooting. Receiving phone calls of the customers across India and solving their problems Build and grow high competency level among-st all channel partners and their employees who are motivated and skilled enough to significantly up-sell.

• Responsible for achieving and contributing to the business objectives which include quota achievement channel satisfaction.• Demonstrating team work and excellent partnership with peers, partners and the team to achieve excellent work environment and strict adherence to deadlines.• Closely monitoring and driving strong business fundamentals relating to forecasting, wholesaler stock, claims processing, stock planning / bundle availability, competitive tracking & feedback. • Introducing new product in the market as per the demand and market analysis. • Responsible for target achievement, customer relationship, developing team members and exploring new territories.