Coordination and Communication:Collaborating with customers to understand their shipping needs and providing quotesLiaising with internal teams (sales, accounting) and external partners (shipping lines, truckers) to ensure smooth operations,Keeping everyone informed of shipment progress and resolving any issues that ariseDocumentation and Record Keeping:Preparing and maintaining shipping documentation, ensuring accuracy and compliance with regulationsCreating and managing electronic files for tracking purposesMaintaining detailed records of shipments, costs, and communicationLogistics and Planning:Organizing shipments for timely and efficient transportMonitoring shipping schedules and arrival datesDeveloping and implementing plans to optimize freight movement (e.g., utilizing specific shipping methods for perishables)Customer Service:Responding to customer inquiries and concerns in a professional and timely mannerProviding solutions to problems and ensuring customer satisfaction

Mainly responsible in managing the TS Department which main engagement is handling temperature sensitive shipments coming into the Kingdom.Duties and responsibilities include but not limited to:* Arranging and managing department roster* Monitors the performance and efficiency of the department* Review team daily reports and arrange weekly and monthly report which is submitted to station management* Implements and monitors section compliance to safety, security and quality* Promotes and maintains 5S across all areas of the department* Creates, reviews and maintain department SOP and participates in evaluating operation manuals* Taking lead of any audits both internal and external* Taking lead for the renewal of required certificates and or licensesPerforms other tasks and as well as acting on behalf of Duty Managers during their leaves or absences

- Worked in a team which created the Chemical Clearance Department for the Ministry of Trading- Coordinates with relevant section or team for equipment, budget, and other necessities for project completionChecking and monitoring compliance with relevant authorities and other entities- Managing team’s schedule and activities- Train and mentor field staff

• Coordinating between production and QC for stability issues.• Placing and withdrawing samples as per plan.• Maintaining stability data in the department.• Maintaining the stability chambers.• Worked on the program in Jazeera Pharmaceuticals which allowed registration of products with Saudi Food and Drugs Authority (SFDA).

Part of the Quality Control team.● Analyzing the Pharma products to ensure that they are as per the required quality standards and required specifications.● Performed all in process test for semisolids, solids, liquids, suppositories and finished products.