Faisal Hussein Email & Phone Number

Riyad, Saudi Arabia

- Enhance the current Disaster Recovery Center at Alworood to be an active-active geo-cluster configuration to ensure zero(near zero) data loss and automatic failover between the Primary Data Center and the Secondary Data Center;- Establish the Business Continuity and Disaster Recovery Department in the Bank: - Conduct a bank wide business impact analysis and risk assessment study covering all the banks sites, Services, Products, IT infrastructure, IT Systems, Applications, Technologies, Interfaces, data mirroring, Architecture, Network and Resources in the Primary Data Center and the Disaster Recovery Center- Develop and get management approvals for the BCM Strategy, Policy, Framework, BIA, RA, Annual test schedule and the Crisis Management Plan. - Identify the banks mission critical applications with their recovery time objectives, recovery point objective and maximum toleration downtime defined and accepted by the IT and business;- Identify and finalize the list of services and products provided to the Banks customers categorized by the delivery channel;- Identify BAB mission critical units/departments with seats allocation per department / unit. - Design, implement and test the business recovery plans and the disaster recovery plans for Bank AlBilad Mission critical departments, units, systems and applications;- Establish a business recovery site (departmental recovery arrangements) to ensure business continuity and that customer services can be provided irrespective of any incident that may affect the Bank’s ability to function from one, or more of its locations;- Identify Bank AlBilad Suppliers and 3rd Party vendors who are critical to the bank operations and modify their Service Level Agreements (SLA’s) with the bank to include their role in the event of a crisis;- Develop an implementation plan (roadmap) which will enable Bank AlBilad to achieve certification to ISO 22301 Business Continuity Management System standards.

Damascus, Syria

• Executive Team member in establishing the Bank in Syria from A-Z. • Lead the QNB-Syria Strategy Project for 2009 – 2012; • IT infrastructure (Structure Cabling, Servers, Desktops, Printers, Network, Security and ATMs); • Physical Security installation and testing (CCTV, Firefighting System, Access Control System, Queuing System, Intrusion Detection System, UPS, and Precision AC); • Branches Operations Requirements (Safes, Counting Machines, Scanners, Printers, Photocopiers, Shredders, pedestals, UV lamps, IP Phones, Faxes, Telephone Lines, Desktops, Cheque Printer, Instant Card Prining, ATMs, Video conferencing Cameras, .etc.). • Drafted the IT policy; IT Evaluation Committee and IT Steering Committee; • Core Banking Setup an d Implementation; • Bank Premises (Purchase, Rent, Design, Renovation, .etc.); • Project manager for the Bank’s Job Definitions (JD’s); • Central Bank reports and regulations; • Staff interviews and hiring; • Assist in preparing the HR policy, Grading structure, Pay scale, Employee manual, Employee loans, and staff interviews and recruitments • Identify the 1st Day Opening Requirements (Products and Services) for the 1st branch and Head Office; • Evaluating and selecting services companies such as (Insurance Company, cleaning company, Security & Guards Company, Money Transfer Company and advertisement company); • QNB-Syria registration for (SWIFT, REUTERS, VISA and MASERCARD).

Riyad, Saudi Arabia

• Lead and direct resources (teams and/or analysts) in the conduct of Analysis, Assessment, Development, Review and Testing of Recovery Plans by Business Unit(s) and IT;• Review all Riyad Bank Applications and identify the mission critical ones with the recovery time objectives, recovery point objectives, system failover, system contingency, and ensure recovery capabilities meet with business needs;• Develop and maintain a Business Continuity strategy based on an annually updated comprehensive Business Impact Analysis (BIA) using STROHL BIA professional tools;• Create a Master Action plan for all ITD business continuity related projects to ensure effective and efficient implantation of the ITD service continuity and disaster recovery planning projects along with other business tasks. All IT improvement projects underway and those not yet started are part of this action plan;• Prepare a quarterly report to the Board Audit Committee on the IT Service Continuity Projects and disaster recovery Planning projects together with implementation schedule;• Design the processes and strategies necessary to support the dynamic movement of workloads to support active-active failover within geography and to facilitate the movement of operations back to a primary location after an outage;• Work and coordinate with IBM to improve processes related to data mirroring from Riyadh Data Center (RDC) to Dammam Data Center (DDC) using PPRC and network bandwidth and configuration requirements and design to address and enhance services to the business;• Review and recommend the benefits of storage virtualization from a business continuity perspective, including the reduction of network bandwidth requirements and assessing the capabilities of improving snapshots and transaction backouts without increasing hardware capacity required.

Amman, Jordan

Major Projects Carried: • Putting IT Department Strategic Directions; • Putting IT Technology Architecture Strategy; • Implementation of many systems such as REMEDY, Report Management, new Signature Verification system, Windows Migration (from Windows 9x to 2000 AD), Data Warehouse system using Oracle Financial Service Application (OFSA) and new Branch Automation System Based on State of Art technology using J2EE standards running on IBM WEBSPHERE; • Enhancement and Implementation of New e-channel systems (e-Branch, ATM Switch, Retail Internet Banking, Corporate Internet Banking, SMS, WAP, IVR); • Design and implement a Disaster Recovery solutions for Housing Bank for Trade and Finance, The project includes (CMOS processor's, 3990-6's Peer-to-Peer Remote Copy (PPRC), RAMAC, 3900, 3590, 3745's, 2216, 2212, 8265, ESCON Directors, SysPlex Timer's, Coupling Facility, etc.); • Development and Implementation of the required Applications, System software and Hardware to Achieve Full 24X7 to support the operation of different delivery channel; • Server & Storage Consolidation to centralize storage for all IT servers providing Unified and centrally controlled DR measures for all platforms (Z/OS, AIX, UNIX, MS) Utilizing IBM Shark ESS with PPRC and DR arrangements, along with a consolidation of Servers using Dynamic partitioning and sharing of resources utilizing IBM P670, I Plade and Sun Fire solution; • Migrating IBM network to CISCO network, to improve efficiency and availability of Network between branches, operation department and Computer Center using Frame Relay and High Speed LAN, and Using VLAN Technology and DES III VPN Standards to improve information security transferred through the LAN.

Amman, Jordan

Responsible for all aspects of IBM software and hardware (Main frame, Open Systems, AS/400 and PC’s) consulting pre-sales and technical services delivery, including operating system and storage subsystem requirements definitions, capacity planning, configuration, automation, Disaster recovery, continuous availability management, remote copy and project management. Major responsibilities: - •Providing Marketing & Technical support for (OS/390, MVS/ESA and related products, CICS/TS, CICS/ESA, IMS/ESA, DFSMS, and Automated Operations); •Parallel SysPlex Planning, installation, Configuration, Marketing and Migration; •Design and implement a Disaster Recovery solutions for Housing Bank, The project includes (CMOS processor's, 3990-6's Peer-to-Peer Remote Copy (PPRC), RAMAC, 3900, 3590, 3745's, 2216, 2212, 8265, ESCON Directors, Sysplex Timer's, Coupling Facility, etc.); •Installation and Customization of new versions/releases for MVS/ESA Operating System and related products; •ATM Specialist (manage the largest ATM network in the country) •Evaluation and Presentation on new products and services. •Country Y2K consultant •Account management and technical support for Kuwait Airways, Gulf Air, and Royal Jordanian. •Second level support for the largest MVS customers in BAHRAIN (CSO and Gulf Air). •Install and Customize the first (MVS/ESA, CICS/ESA, IMS/ESA, ACF/NCP, RACF and TSO ) in Housing Bank jordan and in KNB in Kuwait. •Led the Capacity Planning Project for GBM Information Systems Division in Bahrain and Housing Bank Computer Division in Jordan.

Kuwait, Kuwait

• Providing Technical Support for the largest MVS Customers, the major ones are Ministries of (Planning, Interior, Justice, Finance), and Kuwait Airways. • Country Storage Administrator (DFSMS) for MVS customers• Putting Standards and Naming conventions for MVS Customers• Install and customize the first MVS/ESA in 1990 for Ministry of Justice, and Kuwait Airways.• Ministry of Finance Win-back from BASF / HITACHI, and NCR• Led the Conversion Project from VSE/SP to MVS/XA for Ministry of Interior, the conversion covers:-• VSE/SP to MVS/XA• DL/I to IMS/DB• SQL/DS TO DB2• BMS to SDFII• COBOL/DOS to COBOL/OS• JCL/DOS to JCL/MVS• VSAM CATALOG to ICF CATALOG• Technical support training• Operations training• User Training

Safat, Kuwait

• Systems Programming Unit Manager responsible for installing, Customizing of (MVS, IMS/DB, DB2, and CICS)• Install and Customize the first MVS/XA in KUWAIT• Install and customize the first DB2 for MVS in KUWAIT.• RACF Security Administrator• Capacity Planning• Tuning and Performance using (RMF, GTF, SMF, and SLR).• Training on several aspects of MVS and other application products to Systems Development Department, and operations on (COBOL, ISPF, TSO, SMP/E, JCL, SDSF, JES/2, CLIST, and RACF,etc).• Help in developing the most successful ATM project in Kuwait

Kuwait, Kuwait

• Member in several committees for establishing computer installations and evaluation system proposals.• Installing and evaluating software packages and databases for The Government Information Center.

Pittsburgh, Pa

• Worked on the Design and Implementation of the Product Management Information System (PIMS), PIMS determines the profitability, productivity and product reliability of the Bank's corporate customer product lines using (COBOL, IMS/DB, and IMS/DC).• Developed a series of programs for VISA, and Safe Deposit Box...etc.

Pittsburgh, Pa

• Member of the Payroll project team responsible forv the conversion of a payroll package from IBM MVS/JES2 to a DEC environment• Responsible for the design of the internal mailing Sub-system at the University

Master Of Science In Information Science, Information Science/Studies, 3.67/4

Bachelor Of Science In Computer Science, Computer Science