Faisal Ishaque Email & Phone Number

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

- Managing Sugar Automate module for SugarCRM (B2B)- Optimized the load time of Sugar Automate from 20 seconds to under 4 seconds.- Introduced a facelift of the product for easier adoption and usage.- Introduced features to make Sugar Automate more aligned with the rest of SugarCRM.- Tested the use of OpenAI ChatGPT to revamp the core module SugarAutomate

- Prioritizing feature development in coordination with the Project Manager and Engineering teams.- Work closely with the Design and Engineering teams.- Communicate with BI, Sales, Ops, Acquisition, and Marketing to understand business needs.- Working with other Product Management and understanding different techniques to solve problems.- Analyze metrics and propose changes in the product accordingly.- Introduced features to improve user acquisition and enhance engagement.- Working with the growth team for the use of Keyword Universe, Keyword Analysis, and Competitor analysis in designing product content.Notable work- Redesigned and engineered an internal data collection app to reduce the load time from 25+ mins to under 5 mins. - Introduced property viewing feature to improve user's journey through the sales funnel and the Sales Teams KPI.- Developed a CRM for the Autos business. It is being used by renowned brands like Mercedes-Benz, Honda, BMW, Toyota, Nissan, etc.- Revamped the add property page which increased the property requests by 13%.- Introduced the chat feature and integrated Whatsapp which increased daily leads by 7%.Tools- Airtable, JIRA, Asana, Clickup.- Google Analytics, Google Search Console, Firebase.- Adobe XD (basic)

Lahore, Pakistan

- Start working in a Product / Project Manager Role.- Created and managed sprints with a team of Engineers, QA, and UI Developers.- Revamped the product architecture of a property data collection app.- Developed and Property Management tool that included the performance reporting of the acquisition team.- Integrated a Legal module in the Property Management tool for the legal team.- Worked with the sales team and developed a sales funnel for the business for the better visibility of the leads. Improved property shortlisting module.- Deployed Home Loan web portal after keyword research and competitor analysis.

Lahore, Pakistan

- Started off with taking responsibility of a few backend product used by the Operations Team of 80 people.- Collaborated with engineers from various teams to get the issues resolved.- Eventually put together a team of engineers and QA to work dedicatedly on Bproperty.com- Worked on the frontend website. Learned and improved SEO of the website.- Collaborated with senior managers from Ops for features developed and reporting.- Understood the requirements of the Sales and Marketing teams and developed features and solutions that helped in reach out to more users efficiently via automated emails and sms. Also for the sales team to provide services to the buyers and manage their day to day tasks which in turns derived the KPIs.- Managed the setup of an in-house Call Center Solution.- Regular meetings with stakeholders to discuss future development, resources and timeline expectation.

Lahore, Pakistan

- Started learning php and Laravel- Within a few months I was doing active development on Bayut.com, the lead real estate portal in Dubai.

Kelana Jaya, Malaysia

ROR Developer

Executive Mba

Bachelor Of Science - Bs, Computer Software Engineering

Activities and Societies: Athlete, music, singing, sports.

A Levels, Science, A, B, B, D

Activities and Societies: Singing, Sports.Was named the Best Sportsman of the Year 2008-2009.