 Responsible for the planning and execution throughout the lifecycle of Okta and SailPoint software solutions within business domain Creating and prioritizing product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met Led teams during the migration of Okta and SailPoint in the research, installation, configuration, implementation, troubleshooting and maintenance of security systems and services Developed new and improved upon existing information security risk assessment methodologies Improved controls and procedures to protect information systems from unauthorized or accidental modification, disclosure, or destruction, under the guidance of Director and CISO Implemented Identity Provider (Okta) and federated over 200+ applications

 Created detailed business requirements for functional and non-functional capabilities Provided support for application development teams including documenting business processes Translated technical concepts to business audience and business information to a technical audience Partnered with team members to develop project schedules, reports and documentation Acted as project lead on small to medium projects and provided direction to 4-5 members on the team

 Work with application and system teams to understand access control structure consisting of regular and privileged users Advise on Access control guidelines derived from IRM standards and implement to ensure there are no control gaps within the environment Focusing on access management; responsible to understand how access control lifecycle works within the firm and how access reviews and recertifications are performed Operationalize access key metrics and improve its performance in coordination with key stakeholders Manage and maintain advisory documentation around access management process areas Managing Certifications/Recertification process via Active Directory and SharePoint Involved in new implementations and determining access control requirements as part of application security framework

 Protecting Critical Data as it pertains to review of access and privileges Develop, maintain, and execute standard operating procedures (SOP) for all identity management Coordinated project streams within Path to Green. Project tasks included: chairing meetings, submitting service requests for changes (Server Team, Database Team Support) Communicate requirements to stakeholders, manage conflicts, issues and challenges in order to ensure that stakeholders and project team members remain in agreement on solution scope Reviewed the documentation on a regular basis to ensure accuracy and completeness Onboarded 100+ applications into SailPoint after gathering proper requirements needed for each application

 Short term High Priority Project  Created, maintained, and executed standard operating procedures (SOP) for all identity management Develop, create, modify and execute 5-10 test cases based upon business needs/requirements Performed user acceptance testing for software changes and enhancements Design, implement, and support 2-3 Identity and Access Management (IAM) solutions Execute and track security process related activities including User ID management in Active Directory Coordinated day-to-day Identity and Access management control activities via SailPoint IAM system

 Coordinated with IAM team and the application teams to define the correct applications that were being onboarded onto the platform being used Set up team conferences and meetings to better understand what the application owners wanted to do with the specific accesses that had to be looked over and provided Used SailPoint platform to oversee what applications were onboarded and to make checks if the correct privileges and accesses were given throughout the application to the proper users Used JIRA to follow up and make sure the applications in progress were being followed up on properly in order to know meet deadlines and make sure there are no unnecessary issues occurring Reviewed over 100 applications in SailPoint IIQ in order to ensure the applications are properly functioning Managed open issues, removed impediments, worked with cross functional teams to improve software quality & test coverage on JIRA Coordinated with application and infrastructure architects to provide security overlays for IAM development and deployment patterns

 Analyzed quantitative and qualitative business data to develop a solution design capable of fulfilling the customer's needs Involved in User Interface (UI) analysis with the business team to validate accuracy Developed existing reports which are required to run day to day business like daily/weekly consumer related reports to ensure consumer privacy Performed business process analysis of current business processes and provided recommendations for improvement Lead various internal teams to develop management reports defining problem, evaluation and solution

 Collaborated with Detectives to pull requested files from and enter data into the database. Performed a variety of administrative functions, including filing and processing mail. Maintained ~20 case records per day. Identified and reviewed suspicious reports and transactions for fraudulent activity. Prepared reports summarizing all key investigation information.

 Performed a gap analysis by reviewing data (quarterly sales, reviews, pricing), identifying under-performing cycles, and analyzing report data to arrive at corrective recommendations.  Produced daily reports detailing actual sales and other key performance indicators. Evaluated employee performance, providing both formalized training and on-going coaching.  Collaborated with senior managers to drive social media reviews and increase customer retention. Supervised the day-to-day activities of staff, including scheduling.