Faisal Mumtaz Email and Phone Number

Heading Operations department with focus on provide support to sales and development teams, to help them achieve the desired targets. Adding efficiency in processes by automation, supervision of travel section. Overseeing operations function at nationwide level.

Overseeing area of Administration support and operations for PTCL Group nationwide.Execution of strategic initiatives at Group level.Managed and supervised Transformation process in merger of Administration dept.

Overall in charge of Administration dept. nationwide for Ufone.Supervised Facilities Management at Ufone Tower. Achieved maximum annual rental income from the facility.Initiate and execute Synergy projects at PTCL Group level to optimize opex costs.

Supervision of Administration dept. nationwide for Ufone.Devising and implementation of cost optimizing initiatives.Execution and completion of synergy projects at PTCL group level.

Managed Head Office facility and Admin operations. Coordination with Regional Teams for ongoing projects and cost management.

Supervised Admin activities and operational support at Corporate level.

Overlooking number of McDonald's restaurants in different cities.Planning and supervision of all requisite activities/tasks end to end, of new restaurants openings, most notably in Islamabad and Rawalpindi.Devising strategies to increase sales and manage costs, while maintaining high customer satisfaction standards.Explore new ideas in product development, pricing, service to add value for customers.Actively involved in training and development activities of management staff, while teaching courses on different forums.Conducted various audits resports to monitor operations controls and process compliance.

In charge of all McDonald's restaurants operations in Karachi.Planned and implemented initiatives to increase sales and reduce costs.Lead active role in training of managers and other staff. Initiated McDonald's delivery service in Karachi, first one from McDonald's in Pakistan.

Worked as Restaurant Manager, Clifton Karachi.Managed to achieve highest monthly sales among all McDonald's restaurants in Pakistan.Achieved highest percentage of monthly net profit.

Was part of core managers' team who opened the first McDonald's restaurant in Karachi in 1998.In charge of product ordering and equipment operations and maintenance.Actively involved in other two restaurant openings in Karachi.

Joined McDonald's Pakistan as trainee manager, among the first batch of trainees hired for opening of McDonald's restaurants in Pakistan.Went through rigorous restaurant operations training in McDonald's restaurants in Kuala Lumpur, Malaysia.Passed all required training courses and development plans.Selected among the top performers who were sent to U.S to attend Advanced Operation Course in Hamburger University in Chicago.

Leaning to analyze Capital Markets and Money Markets.Conduct research on different listed companies and sectors in KSE.