Faisal Qureshi Email and Phone Number

Supporting the development and implementation of HR initiatives and systems.Providing counseling on policies and procedures.Be actively involved in technical recruitment by preparing job descriptions, posting ads and managingthe hiring process.Creating and implementing effective onboarding/exit plans.Creating and implementing various company policies.Assisting in performance management processes.Supporting the management of disciplinary and grievance issues.Working on the HRIS and using it for effective decision making and reporting.Organizational Development and Manager Training

Overseeing administrative tasks such as supervising support staff, handling petty cash and repair andmaintenance of the school.Assisting the Principal in the daily operations, dealing with admissions.Generating transcripts, student letters, assisting in the preparation of monthly report cards.Arranging internal and external events.Liaising with vendors in relation with office supplies or events.Assisting the Registrar with time table issues and classroom allocation.

Scheduled on behalf of the Director meetings between him and his direct reports and the committeesand groups to which he is a member.Prepared correspondence on behalf of the Director, including the drafting of general replies.Minute general meetings as required and complete research on behalf of the Director.Maintained filing.Ensured guests meeting with the Director are well taken care of.Provided a service that is in line with the Director’s work habits and preferences.

Provided secretarial support to the CEO of the companyHandled all day to day correspondence and liaising with various stakeholders and third parties of the organization (such as Clients, Suppliers/Vendors, Consultants etc) on behalfof the CEO to ensure operations ran smoothly and efficiently.Synchronized all in-house departments and coordinated with international associatedoffices regarding various official matters, thereby maintaining follow -ups and generating reports consequentlyDeveloping Technical & Financial/Commercial Proposals Reports and PresentationsManaging all project related activities and communication.Develop forms and records to document project activitiesPoint of contact for all project related queries.Ensuring that the project deliverables are on time, within budget and at the required level of quality.Ensuring clients’ needs are met in a timely and cost effective mannerCoordinating business critical information with internal as well as external stakeholders

Provided high quality Customer Service comprising of smooth customer complaint handling and registrationEnsured accuracy of customer registration filesMaintained Customer Feedback including follow-up correspondence, analysis and reportingEnsured efficient handling of Customer Returns with respect to company policy

Coordinated the entire admission processPartook in teaching staff/administration staff recruitmentManaged daily agendas for the Manager Administration / Personnel and the PrincipalPerformed HR duties/tasksAssisted in organizing school events, daily operations, and administrative duties

Oversaw and coordinated all matters pertaining to Guest History, Guest Recognition Programme, Guest Questionnaire and follow-upMaintained the Guest Questionnaire system including follow-up correspondence, analysis and reportingCoordinated VIP activities with other operational departmentsPlanned and executed long-staying guest parties with the managementSupervised the team of Guest Relation Officers and Butlers including their monthlyrosters.Assisted the Duty Managers and the Guest Relations Manager in the daily operations

Provided check-in and check-out services to guests; ensuring that up selling targets were met. Blocked and allocated rooms in co-ordination with Guest Relations keeping in view guest preferences and guest requests.Managed the executive floor reception.