Faisal Sayed
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Faisal Sayed Email & Phone Number

Experienced Product Manager & Chatbot Consultant
Location: Mumbai, Maharashtra, India 7 work roles 1 school
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Role
Experienced Product Manager & Chatbot Consultant
Location
Mumbai, Maharashtra, India

Who is Faisal Sayed? Overview

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Faisal Sayed is listed as Experienced Product Manager & Chatbot Consultant based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Faisal Sayed.

Faisal Sayed previously worked as Associate Project Manager at Naaptol Online Shopping Pvt. Ltd and IT Project & Product Manager at Techtonik.Ai (Formerly 'Chatgen.Ai'). Faisal Sayed holds Engineer'S Degree, Computer Science from Mahatma Education Societys Pillais Institute Of Information Technology Engineering New Panvel.

Profile bio

About Faisal Sayed

As a seasoned Product Manager with a proven track record of driving product innovation and market growth, I bring a blend of strategic vision and hands-on execution to every project. With extensive experience in defining product vision, goals, and success metrics, I translate these into actionable plans that lead to tangible results.My passion for advocating UX design principles ensures that we deliver intuitive and user-friendly interfaces, enhancing user satisfaction and engagement. I have a knack for conducting thorough market research, identifying user pain points, and addressing them effectively, resulting in notable increases in customer satisfaction and market growth.In my previous roles, I have implemented robust product management processes that drive continuous improvement and customer focus. I have facilitated Agile ceremonies that ensure our teams are always moving forward, and I have acted as a vital liaison between stakeholders, development teams, and end-users.Here are some highlights of my achievements:- Increased user satisfaction by 15% and market growth by 10% through targeted market research and user feedback analysis.- Reduced third-party API costs by nearly 60% and introduced a quick checkout process that boosted sales by 15%.- Enhanced customer support efficiency with an integrated chat feature, decreasing ticket volume by 36%.- Managed the development and successful launch of over 30 chatbots across diverse industries, leading to significant user adoption and reduced support inquiries.- Delivered a 29% revenue increase and a 70% boost in client retention through innovative features like WhatsApp blast services.- Achieved a 25% increase in course enrollments by staying updated with the latest technologies and trends in my role as a Technical Editor.In addition to my product management expertise, I have a strong background in content development and market positioning, having driven the creation and sale of over 50,000 copies of technical courses. My mentorship and leadership have consistently resulted in improved team productivity and alignment with organizational goals.I am committed to leveraging my skills and experience to drive product success and deliver exceptional value to both customers and stakeholders. Let's connect and explore how I can contribute to your organization's growth and success.

Listed skills include Trello, Core Java, Pandas, Requirements Analysis, and 46 others.

7 roles

Faisal Sayed work experience

A career timeline built from the work history available for this profile.

Associate Project Manager

Mumbai, Maharashtra, India

Led the development of an AI-driven QA automation product for call centers using Azure generative AI, achieving 95% accuracy, identifying sentiments and business opportunities, and reducing QA resource costs by 70%.Employed Shopify stores to display featured products, resulting in a 25% revenue increase.Enhanced the user address search feature, reducing.

Aug 2023 - May 2024

It Project & Product Manager

Mumbai, Maharashtra, India

--Delivered 30+ chatbots across diverse domains including healthcare, ecommerce, real estate, Finance and e-learning platforms.- Led as a product management for Chatgen.ai, conducting in-depth competitor research and fosteringclient collaborations to architect a user-friendly DIY platform, resulting in a 30% increase in user adoption and a 20% reduction in.

Jul 2019 - Apr 2024

Agile Scrum Master

Mumbai, Maharashtra, India

- Facilitated sprint reviews and orchestrated meetings to ensure active participation from the entire team.- Led the implementation of the Scrum framework, including sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.- Evaluated the responsibilities of each Scrum team member and assigned tasks to achieve a balanced.

Jul 2019 - Jun 2020

It Business Analyst

Mumbai Area, India

- Requirement Gathering and Analysis: Conducted in-depth interviews with stakeholders and users to gather and analyze business requirements, translating them into clear and actionable functional requirements for the development team.- Process Modeling and Improvement: Analyzed existing business processes, identified pain points and areas for improvement.

Sep 2018 - Jun 2019

Video Acquisition Editor

Mumbai Area, India

- Orchestrated the development and acquisition of over 15+ courses as an Acquisition Editor at Packt, driving the sale of 50K+ copies.- Conducted in-depth market research to strategically position each course for maximum revenue potential.- Collaborated with authors and internal stakeholders to develop courses as an SME, resulting in a 20% reduction in.

Jul 2018 - Sep 2018

Senior Content Developer

Mumbai Area, India

- Work closely with authors right from the inception of the course till it gets published.- Managing the content development cycle of video courses against challenging and stringent deadlines.- Generating monthly quality reports of all the team members and taking feedback sessions regularly.Developing publishing process strategies to increase sales..

Dec 2017 - Jun 2018

Technical Editor

Andheri

- Produced video courses on trending software and programming languages as a Technical Editor, contributing to the creation of 60+ courses, many of which were top sellers.- Maintained relevance by staying updated on new technologies, resulting in a 25% increase in course enrollments.- Mentored editors to achieve revenue targets, resulting in a 15%.

Sep 2016 - Dec 2017
1 education record

Faisal Sayed education

  • Mahatma Education Societys Pillais Institute Of Information Technology Engineering New Panvel
    Mahatma Education Societys Pillais Institute Of Information Technology Engineering New Panvel
    Computer Science
FAQ

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What is Faisal Sayed's role at their current company?

Faisal Sayed is listed as Experienced Product Manager & Chatbot Consultant.

Where is Faisal Sayed based?

Faisal Sayed is based in Mumbai, Maharashtra, India.

What companies has Faisal Sayed worked for?

Faisal Sayed has worked for Naaptol Online Shopping Pvt. Ltd, Techtonik.Ai (Formerly 'Chatgen.Ai'), and Packt.

How can I contact Faisal Sayed?

You can use AeroLeads to view verified contact signals for Faisal Sayed, including work email, phone, and LinkedIn data when available.

What schools did Faisal Sayed attend?

Faisal Sayed holds Engineer'S Degree, Computer Science from Mahatma Education Societys Pillais Institute Of Information Technology Engineering New Panvel.

What skills is Faisal Sayed known for?

Faisal Sayed is listed with skills including Trello, Core Java, Pandas, Requirements Analysis, Client Relations, Customer Success, Timeline Management, and Client Handling.

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