Business Analyst
Current
May 2024 - Present
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Faisal Shariff Email & Phone Number
Business Analyst | Conversational AI | CRM | ERP | Digital Transformation
at
Deep Knowledge Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Business Analyst | Conversational AI | CRM | ERP | Digital Transformation
Location
London, England, United Kingdom
Company size
Who is Faisal Shariff? Overview
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Quick answer
Faisal Shariff is listed as Business Analyst | Conversational AI | CRM | ERP | Digital Transformation at Deep Knowledge Group, a company with 23 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Faisal Shariff.
Faisal Shariff previously worked as Business Analyst at Deep Knowledge Group and Business Analyst at Yellow.Ai. Faisal Shariff holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of Northampton.
Company email context
Email format at Deep Knowledge Group
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Deep Knowledge Group
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Profile bio
About Faisal Shariff
• 4+ years of experience in Business Analysis, with expertise in bridging business needs and technical solutions.• Extensive experience with ERP, CRM and Conversational AI systems, delivering business change and transformation initiatives.• Proficient in GAP analysis, requirement gathering, and ensuring smooth UAT processes.• Skilled in stakeholder engagement, leading workshops, and creating actionable user stories.• Adept at using tools like Jira, Confluence, and working within agile frameworks.• Focused on business process improvement, aligning technology solutions to meet organizational goals. • Strong background in facilitating cross-functional collaboration and supporting seamless project transitions.
Listed skills include Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Office, and 20 others.
Current workplace
Faisal Shariff's current company
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Deep Knowledge Group
5 roles
Faisal Shariff work experience
A career timeline built from the work history available for this profile.
Business Analyst
Designed and deployed AI chatbots using leading Conversational AI platform, ensuring seamless integration with existing systems. Improved user engagement, boosted sales, and enhanced customer satisfaction across multiple channels including Facebook, WhatsApp, and websites, delivering solutions for industries such as retail, insurance, and automotive..
Dec 2021 - Sep 2023
Business Analyst
- Worked closely with the in-house development and testing teams on multiple projects, covering design, functional requirements, and CRM implementation.
- Identified inefficiencies in business processes, recommended CRM solution, and led implementation efforts to streamline operations, resulting in improved client satisfaction levels.
- Effectively collaborated with cross-functional teams to design and implement CRM solutions across departments, ensuring smooth integration and cost savings.
- Conducted stakeholder meetings regularly to gather feedback and drive continuous improvement throughout the project lifecycle.ACHIEVEMENTS
- Successfully implemented a customised CRM system resulting in a 30% increase in leads generated within the initial quarter.
- Implemented CRM system improved data accuracy by 20% and reduced data entry errors, resulting in more reliable business insights.
Mar 2021 - Dec 2021
Business Analyst
Simtech Computers
Jul 2020 - Feb 2021
Business Analyst
Simtech Computers
May 2017 - May 2018
Team & coworkers
Colleagues at Deep Knowledge Group
Other employees you can reach at deepknowledgeventures.com. View company contacts for 23 employees →
YK
Yuliia Kim
Colleague at Deep Knowledge Group
Kyiv, Kyiv City, Ukraine, Ukraine
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OV
Oleksandra Verbytska
Colleague at Deep Knowledge Group
Mykolaiv, Mykolayiv, Ukraine, Ukraine
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JL
John Lee
Colleague at Deep Knowledge Group
Helsinki, Uusimaa, Finland, Finland
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OT
Olena Tulainova
Colleague at Deep Knowledge Group
Freiburg, Baden-Württemberg, Germany, Germany
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CL
Cristy Luca
Colleague at Deep Knowledge Group
Purfleet, England, United Kingdom, United Kingdom
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AN
Amir Nurmagambetov
Colleague at Deep Knowledge Group
Astana, Kazakhstan, Kazakhstan
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LA
Lilit Arzoyan
Colleague at Deep Knowledge Group
Armenia, Armenia
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MG
Maria Gorban
Colleague at Deep Knowledge Group
Ukraine, Ukraine
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YN
Yana Nazarenko
Colleague at Deep Knowledge Group
Zaragoza, Aragon, Spain, Spain
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SK
Sif Kouider
Colleague at Deep Knowledge Group
Warsaw, Mazowieckie, Poland, Poland
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Yuliia Kim
Colleague at Deep Knowledge Group
Kyiv, Kyiv City, Ukraine, Ukraine
View →
OV
Oleksandra Verbytska
Colleague at Deep Knowledge Group
Mykolaiv, Mykolayiv, Ukraine, Ukraine
View →
JL
John Lee
Colleague at Deep Knowledge Group
Helsinki, Uusimaa, Finland, Finland
View →
OT
Olena Tulainova
Colleague at Deep Knowledge Group
Freiburg, Baden-Württemberg, Germany, Germany
View →
CL
Cristy Luca
Colleague at Deep Knowledge Group
Purfleet, England, United Kingdom, United Kingdom
View →
AN
Amir Nurmagambetov
Colleague at Deep Knowledge Group
Astana, Kazakhstan, Kazakhstan
View →
LA
Lilit Arzoyan
Colleague at Deep Knowledge Group
Armenia, Armenia
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MG
Maria Gorban
Colleague at Deep Knowledge Group
Ukraine, Ukraine
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YN
Yana Nazarenko
Colleague at Deep Knowledge Group
Zaragoza, Aragon, Spain, Spain
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SK
Sif Kouider
Colleague at Deep Knowledge Group
Warsaw, Mazowieckie, Poland, Poland
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5 education records
Faisal Shariff education
Master Of Business Administration - Mba, Business Administration And Management, General
Business Analysis
Bachelor Of Commerce (Bcom), Accounting And Business/Management
Master Of Business Administration - Mba, General Studies
FAQ
Frequently asked questions about Faisal Shariff
Quick answers generated from the profile data available on this page.
What company does Faisal Shariff work for?
Faisal Shariff works for Deep Knowledge Group.
What is Faisal Shariff's role at Deep Knowledge Group?
Faisal Shariff is listed as Business Analyst | Conversational AI | CRM | ERP | Digital Transformation at Deep Knowledge Group.
Where is Faisal Shariff based?
Faisal Shariff is based in London, England, United Kingdom while working with Deep Knowledge Group.
What companies has Faisal Shariff worked for?
Faisal Shariff has worked for Deep Knowledge Group, Yellow.Ai, Accrete Globus Technology, and Simtech Computers.
Who are Faisal Shariff's colleagues at Deep Knowledge Group?
Faisal Shariff's colleagues at Deep Knowledge Group include Yuliia Kim, Oleksandra Verbytska, John Lee, Olena Tulainova, and Cristy Luca.
How can I contact Faisal Shariff?
You can use AeroLeads to view verified contact signals for Faisal Shariff at Deep Knowledge Group, including work email, phone, and LinkedIn data when available.
What schools did Faisal Shariff attend?
Faisal Shariff holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of Northampton.
What skills is Faisal Shariff known for?
Faisal Shariff is listed with skills including Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Office, Research Proposals, Research Projects, Quantitative Research, and Qualitative Research.
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