Mohd Faisal Khan

Mohd Faisal Khan Email and Phone Number

Sales-ops and Customer Success in Oyo, Ice Cap, LocoNav, Delhivery & JIO @ OYO
delhi, delhi, india
Mohd Faisal Khan's Location
Gurugram, Haryana, India, India
About Mohd Faisal Khan

Energy comes from experiencing new things, travelling to new places, meeting new people and learning more about the world around us. The potential to learn something new lies in every conversation with every new person met, every new place traveled and every new experience.A professional with 7 years of experience in : ~ Sales & Marketing ~ Market research & Penetration ~ Corporate Sales ~ Customer Retention ~ Consultative Sales ~New Acquisitions Proficient in identifying and developing new markets, generation of leads and retention of clients.Proven ability in achieving / exceeding targets, identifying new segments for maximum sales and upgrading the existing client.An effective communicator with strong negotiation and relationship management skills.

Mohd Faisal Khan's Current Company Details
OYO

Oyo

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Sales-ops and Customer Success in Oyo, Ice Cap, LocoNav, Delhivery & JIO
delhi, delhi, india
Website:
oyorooms.com
Employees:
17260
Mohd Faisal Khan Work Experience Details
  • Oyo
    Manager
    Oyo Aug 2024 - Present
    Gurugram, Haryana, India
    • Drive off-line sales through rigorous cold calling and meeting potential clients, corporate, and organization to sell OYO portfolio.• Identify, Onboard, Develop Channel Partners.• Conduct periodic market research to find different avenues for demand, collect competitors' data, and effectively mine data for generating prospects.• Responsible for end-to-end sales process, from qualifying clients to closing the deals to retaining/acquiring new accounts/clients in a specified region/market.• Understand clients' requirements and tailor-pitch the product portfolio accordingly.• Efficient planning and executing market-site visits within the assigned region.• Maintain and review the monthly sales tracker of accounts and targets.• Ensure collection of accounts receivable, outstanding amounts from clients, accounts.• Developed a comprehensive sales and inventory forecasting system that accurately predicted demand and enabled inventory optimization.
  • Icecap Technologies Llp
    Account Manager
    Icecap Technologies Llp Oct 2023 - Aug 2024
    Varanasi, Uttar Pradesh, India
    •Team Leadership: Lead and motivate a team of sales executives to achieve individual and team targets.•Sales Strategy: Develop and implement effective sales strategies to penetrate new markets, acquire new customers, and increase revenue.•Agile Methodology: product development with emphasizing flexibility, collaboration, customer feedback, and iterative progress.•Customer Acquisition: Identify potential customers, build relationships, and convert leads into sales opportunities.•Performance Monitoring: Monitor sales performance metrics, analyze data, and identify areas for improvement.•Training and Development: Conduct training sessions, provide guidance, and mentor team members to enhance their sales skills and product knowledge.•Market Analysis: Stay updated on industry trends, competitor activities, and market dynamics to make informed business decisions.•Customer Collabration: Gather feedback from customers, understand their needs, and communicate insights to the product development team for continuous improvement.•Relationship Management: Build and maintain strong relationships with key stakeholders, including schools, parents, and educational institutions.•Reporting: Prepare regular reports on sales activities, pipeline status, and revenue forecasts for management review.•Lean Practices focuses on creating more value for customers with fewer resources by optimizing processes and eliminating waste.
  • Loconav
    Key Account Manager
    Loconav Mar 2022 - Aug 2023
    Gurugram, Haryana, India
    • Building and maintaining relationships with clients and key personnel within their company.• Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota.• Conducting business reviews to ensure clients are satisfied with their products and services.• Attending meetings with clients inside and outside their offices to build better relationships with them.• Achieving client relationship targets and KPI's as set by the team lead.• Liaising with internal departments to ensure client needs are fulfilled effectively.• Escalating and resolving areas of concern as raised by clients.• Monitoring company performance against service level agreements and flagging potential issues.• Updating the CRM for any change with regard to a client.
  • Delhivery
    Manager, Regional Sales (Strategic And Key Accounts)
    Delhivery Nov 2019 - Mar 2022
    Gurugram, Haryana, India
    •Managed key accounts using Agile practices, ensuring iterative development and continuous delivery of value•Assisting Clients in enhancing their businesses by providing them inputs on cost reduction and improved performance thus improving the share of wallet of my employer with the clients•I worked with clients on new projects for superior customer experience by reducing TAT and also reducing the RTO % of clients.•On-boarding of clients dealing in Full Truckload, less than / Part Truckload, E-Commerce, Warehousing and providing End to Endsolutions to Enterprise clients•Managing key clients and acquiring new clients PAN India through Network Optimization, Cross-selling services & ensuring growth of cluster•Ensuring cash-flow management and meeting both top line and bottom line (P&L).•Used lean techniques to identify and remove process bottleneck, reducing costs by 10%.•Implemented Agile methodologies to enhance Customer Relationship Management, achieving a 30% increase in Csat and 25%improvemnt in operational efficiency.
  • Reliance Jio Infocomm Ltd
    Premium Relationship Manager
    Reliance Jio Infocomm Ltd Jul 2016 - Nov 2019
    New Delhi Area, India
    Responsible for frontline sales, lead management and prospecting.Responsible for sourcing and deepening relationships for existing customer base.Responsible for selling Jio products to this set of HNI customer base.Client Servicing.Responsible for developing business, maximize revenue generation and achieve sales target.Working in close coordination with the EDSS and ODSS team to ensure all clients acquired from the assigned areas.Responsible for servicing and generating references.Feedback to the employer for consistent improvement.

Mohd Faisal Khan Education Details

Frequently Asked Questions about Mohd Faisal Khan

What company does Mohd Faisal Khan work for?

Mohd Faisal Khan works for Oyo

What is Mohd Faisal Khan's role at the current company?

Mohd Faisal Khan's current role is Sales-ops and Customer Success in Oyo, Ice Cap, LocoNav, Delhivery & JIO.

What schools did Mohd Faisal Khan attend?

Mohd Faisal Khan attended Faculty Of Management Studies And Research, Aligarh Muslim University, Integral University, Lucknow, Uttar Pradesh, Happy Model School.

Who are Mohd Faisal Khan's colleagues?

Mohd Faisal Khan's colleagues are Abhijeet Tamang, Rohan Hudson, Ravindra Ravi, Vijay Chowdary, Ram Kumar, Krish Kishan, Ajay Salve.

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