• Lead a portfolio of high-value clients, managing end-to-end customer relationships and ensuring the successful delivery of digital solutions, CRM, and marketing services• Drive business growth by identifying new opportunities and maintaining strong relationships with stakeholders• Collaborate with cross-functional teams to implement tailored solutions that align with client needs and enhance overall satisfaction

• Managed key corporate accounts, focusing on providing comprehensive DaaS “Drone as a Service” solutions for B2B clients in industries like technology and logistics• Oversaw client onboarding, ensuring smooth implementation of solutions, which resulted an increase in customer satisfaction• Led a team of account executives, providing mentorship and driving team success in meeting client goals• Played a key role in expanding client portfolios, contributing to the company’s growth before its closure

• Developed and maintained strong client relationships while managing a wide range of digital transformation and CRM projects• Worked closely with the sales and technical teams to ensure successful project delivery and client satisfaction• Identified and pursued upselling and cross-selling opportunities, leading to a 20% increase in revenue from existing accounts• Delivered exceptional customer service and built long-term partnerships, making Enjazaat Co. a preferred vendor for key clients

• Supported sales operations• Assisted in managing client accounts and ensuring their needs were met promptly, helping to build a solid foundation in sales and account management• Developed strong communication and negotiation skills, contributing to successful client acquisition and retention