Faisal Prabowo Email & Phone Number

Bandung, West Java, Indonesia

Jakarta, Indonesia

- Instrumental in establishing and expanding the UX Research team at BukuWarung, leading the growth from a solo UXR to a team of 12.- Established a strong foundation for Accounting product development, including competitive analysis, core accounting evaluations, and dashboard design.- Improved the user experience across BukuWarung through projects like homepage evaluations, churn analysis, CSAT surveys, and new feature usability testing.- Contributed to BukuWarung's profitability with business-focused research, including supplier pilots, FMCG studies, PPOB competitive analysis, and POS monetization strategies.

Greater Jakarta Area, Indonesia

- Contributed to foundational research crucial for the development of Mapan's beyond Arisan features, such as Mapan Shop and Pulsa.- Enhanced Mapan's user retention and product adoption through research initiatives focusing on the homepage, foundational reward and loyalty systems, and testing new features.- Collaborated with researchers and product teams from external companies on joint research endeavors, exploring features for health services and grocery products.

Greater Jakarta Area, Indonesia

As the sales team's research point of contact (PIC), I played a critical role in understanding and addressing the challenges faced by Mapan's field team, which significantly impacted merchant acquisition efforts. Key contributions include:- Identified issues with the sales team app that added unnecessary workload, leading to a significant app update to streamline processes and better align with the sales team's needs.- Streamlined working processes across sales team levels, collaborating with HO to implement an efficient approach which resulted in increased daily visits and improved acquisition rates.- Evaluated a pilot project for a new product by shadowing the field team. The insights gathered guided project refinement before wider implementation.- Assessed merchant needs and experiences related to the Mapan community, identifying gaps that informed future community planning efforts.

Bandung Area, West Java, Indonesia

Developed a web application to assist the Ecosystem Innovation SME Laboratory in planning and creating an accounting management application tailored for small and medium enterprises (SMEs).

Bandung Area, West Java, Indonesia

Create an idea of startup for Indonesian Small Medium Enterprise using the Lean Startup method. Also create a Minimum Viable Product (MVP) from that idea. The result is a mobile application idea to help Small Medium Enterprises manage their accounting progress.

Bachelor'S Degree, Informatics

Activities and Societies: Publications: F. Prabowo and A. Purwarianti, "Instagram online shop's comment classification using statistical.

High School, Natural Sciences