-Manage executive calendars, schedule appointments and board meetings, and handle travel arrangements. Serve as the primary point of contact between executives, employees, and clients, ensuring efficient communication. -Prepare reports and presentations and draft routine correspondence for executive approval. -Maintain confidentiality, manage sensitive documents, and ensure secure record-keeping. -Provide administrative support, including screening calls, managing emails, and handling incoming and outgoing correspondence. -Conduct research and prepare documents, ensuring timely delivery of tasks. -Handle financial matters such as preparing invoices and reports for clients.

Responsibilities :- Dealing with patients' problems and solutions.- Communicate with doctors and coordinate between patients.- Writing medical reports and sick leave.- Discuss with the patient financial matters. - Handle inbound message queries from clients via emails and WhatsApp chat. - Assist patients with fewer queries, billing issues, and payments. - Aim to solve any problems that may arise, by responding to messages ASAP. - Answer customer questions promptly and if the queries are more complex, update them with feedback and anticipated waiting time. - Follow set out protocols so they must listen carefully to resolve the issue or answer the question. - Document written chats and also the results categorized as query solved or query escalated to management department. - Provide real-time support and give patients a helpful way to contact doctors to assist them with their issues. - Offer patients access to employees for extra information about services.- Keep track of general patterns when communicating with patients and sharing these with the management department.- Monitor medical reports.- Dispense with writing paper leaves to e-leaves by designing a special program of my design.- Find solutions to some problems.

Handle cash, credit or check transactions with customers. . Scan goods and collect payments. . Ensure pricing is correct. . Issue change, receipts, refunds, or tickets. . Redeem stamps and coupons. . Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. . Make sales referrals, cross-sell products and introduce new ones. . Resolve customer complaints, guide them and provide relevant information. . Bag items carefully. . Greet customers when entering or leaving establishment. . Maintain clean and tidy checkout areas. . Keep reports of transactions. . Process returns and check to see if items are damaged. . Answer customers' questions and get a manager if answer doesn't solve the issue. . Bag, box or wrap packages.Pleasantly deal with customers to ensure satisfaction.