Faisal Umer Email & Phone Number

Islamabad, Pk

Lahore

◦ Managed and optimized Terabyte-scale, near real-time logging cluster on AWS utilizing the ELK stack (Elasticsearch, Logstash, and Kibana), resulting in significant monthly cost savings compared to previous infrastructure.◦ Streamlined infrastructure provisioning via IaC (Infrastructure as Code) tools such as Terraform, Terragrunt, and Ansible playbooks, cutting project delivery time by 80%◦ Deployed applications on Kubernetes for speed and reliability, used Prometheus/Thanos/Grafana for real-time monitoring, achieving 99.99% uptime and 1-minute mean time to detect issues.◦ Implemented GitOps practices using ArgoCD and Helm charts to manage/deploy workloads on EKS clusters.◦ Migrated the logging stack from self-managed ELK to AWS OpenSearch, enhancing reliability and functionality with better integration into AWS services◦ Used Agile and Jira to improve project management, collaboration, and issue tracking.

Islāmābād, Pakistan

◦ Implemented a robust logging/monitoring system on GCP using Prometheus/Loki and Grafana. Enhanced the customer experience by proactively monitoring shopping carts, and providing on-call support to Veeve’s retail store ambassadors at Albertsons, Raleys, and Krogers across the United States of America (USA).◦ Automated Google Cloud Platform (GCP) infrastructure provisioning and updates using Terraform, an Infrastructure as Code (IaC) tool. Significantly reduced manual effort by over 70%, enhancing operational efficiency.◦ Optimized Docker image sizes and implemented containerization best practices, reducing 50 GB of disk space per cart and lowering storage costs by 30%.◦ Developed customized Python and Bash scripts on Google Cloud Platform (GCP) to automate repetitive tasks, improving overall developer productivity and efficiency.◦ Implemented a CI/CD (Continuous Integration/Continuous Delivery) pipeline using GitLab and Jenkins, ensuring seamless updates to remote hosts (smart carts) and minimizing downtime.

Islamabad, Islāmābād, Pakistan

◦ Taught 3 primary grades (125 students) in a rural, low-income community school in Islamabad, achieving an annual average growth rate of 35%.◦ Raised and managed funds to develop programs addressing literacy and numeracy gaps, supporting students who were, on average, 4 grade levels behind.◦ Designed and implemented a Community Development Project focused on enhancing students' computer literacy skills, expanding their digital competencies.◦ Partnered with multiple organizations to broaden students' exposure to opportunities beyond their immediate community, fostering personal and academic growth.

Islamabad, Islāmābād, Pakistan

◦ Developed a machine learning algorithm for estimating the lifespan of Lithium-Ion batteries used in SkyElectric's smart solar panels.◦ Contributed to optimizing energy management by improving battery life predictions, enhancing the efficiency of solar power systems.◦ Worked on integrating battery life data into SkyElectric's software, which optimizes electricity usage from solar panels and the government grid, supporting net-metering capabilities.

Islamabad, Islāmābād, Pakistan

◦ Performed thorough quality assessments of HASCOL Petroleum's retail sites in the North region, evaluating overall site conditions, staff adherence to standards, and product quality.◦ Compiled detailed quality reports on each retail site, evaluating both the physical setup and service standards to ensure compliance with company protocols.◦ Contributed to improving operational standards by identifying areas for enhancement across multiple retail locations.

Seecs, Nust, Islamabad

◦ Acquired and analyzed EEG data using active and passive electrodes to explore brain signal patterns.◦ Implemented EEG signals as actuators to control a robotic arm, demonstrating brain-computer interface applications.◦ Assisted in setting up EEG recording equipment and troubleshooting data acquisition issues.◦ Collaborated with team members to refine data interpretation techniques for enhanced accuracy.◦ Gained hands-on experience in brain-computer interfacing technology and EEG-based control systems.

Islamabad

◦ Developed an Optical Character Recognition (OCR) system for converting images containing Urdu text into editable digital text using MATLAB.◦ Focused on enhancing accuracy in detecting and recognizing Urdu script from various image formats.