Faisal Zia Email & Phone Number

• Client / Server administration (Active Directory)• Remote Administration & Support• Windows 2000 Server & Windows Server 2003 administration• Installation, Configuration & Maintenance of Exchange Server 2003 (working knowledge)• Wireless, VLAN, DHCP & Firewall (Basic configuration)• Worked on IBM & Intel servers• Centralized Anti-Virus Administration (Symantec)• WSUS implementation, Hardware support & Backup.

• Installation & Troubleshooting of operating systems, office suites, peripherals and other softwares as per the business requirements.• Forecasting the need for new systems and responsible for installation and maintenance.• Proper documentation of all IT devices with approved configurations.• Conducting performance tuning activities to ensure that system, network and application performance maximized.• Configuring Mails in Outlook Express, taking Data Backup and sharing Internet connection using Proxy and ICS.• Performing daily health checks of the servers to improve system performance.• Keeping the Anti-Virus updated & scanning all systems on a regular basis.• Interact closely with the vendor to resolve hardware related issues promptly.• Training users to handle the system properly.