Okeke Faith Chinwe Email and Phone Number
I am Faith, A talent Acquisition Professional who is skilled at talent sourcing, screening, recruitment, and training for efficient work productivity. I possess over 7 years of experience in helping Executives and business owners source, interview, and recruit qualified candidates for every available position at the organization.I have worked across various niches from being an administrative assistant helping to organize all the administrative, human resource, and daily operations of the organization to being promoted to an Executive Assistant working directly with founders and executives to being promoted as the Human Resource Manager with my proficiency in employee recruitment, management and onboarding for effective work productivity according to the organizational standards and procedures. Most recently, I joined the customer support niche to provide exceptional customer support to all customers based on the organizational service level agreement where I was able to effectively resolve over 400 inbound and outbound correspondence, closed over 300 tickets, and attained a 4.7-star customer satisfaction rating. I possess strong interpersonal skills, critical thinking, attention to detail, and communication skills that help me to excel in this role.My Area of Expertise include:⭐ Customer Support (Email, Phone, and Live Chat)⭐ Administrative Support⭐ Executive Support⭐ Talent Acquisition and Training⭐ Email Management⭐ Email Marketing⭐ Cold calling⭐ Data Entry⭐ Inbound and Outbound Correspondence⭐ Web Research⭐ Telemarketing⭐ Social Media Management⭐ Drafting of Memo and guidelines for the organization⭐ Project Management⭐ Business DevelopmentMy skills and proficiency include:☛ Over 7 years of result-producing experience☛ Exceptional oral and written communication skills☛ Strong management and leadership skills☛ Conflict resolution ☛ Human Resource Management☛ Develop goals and report progress☛ Technical expertise and interpersonal skills☛ Attention to detail☛ Team building and trainingAs your business grows, you will need someone to handle all administrative responsibilities, Talent acquisition, business development, and deliver high-quality work under minimum supervision. I am the additional value that best fits this role, with every facility needed to work remotely and efficiently in place.Reach out to me via LinkedIn Messenger or via my email address at ☛ fwalters996@gmail.com for further interaction about your project needs and how I can be of a valuable addition to your organization.Best regards,Faith
Circuits
View- Website:
- circuits.tv
- Employees:
- 103
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Growth AnalystCircuitsAbuja, Federal Capital Territory, Ng -
Human Resources ManagerThaifchi-Kiezman Ltd Jan 2021 - PresentNigeria● Sourced screened, interviewed, and hired all new employees according to the organizational standard.● Drafted Memos and company guidelines for the organisation.● Monitored employee progress and stayed abreast of company's organisational changes.● Regularly scheduled meetings for progress reviews and assessments while discussing any problems that may arise.● Managed and supervised other Human resource officers for effective work productivity.● Ensured that the organisation's operations aligns with the Nigerian Labour Law.
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Customer Service/Sales RepresentativeThaifchi-Kiezman Ltd Aug 2017 - Dec 2020Federal Capital Territory, Nigeria● Improved customer relationship management through resolving customer challenges and demonstrating strong knowledge of the company’s products.● Performed oversight functions by ensuring that completed tasks are delivered with less than 2% errors incidences or logistics challenges.● Scheduled Manager’s appointments, and handled phone and email correspondences, thereby ensuring smooth day-to-day business operations.● Created social media content and promoted products and services on social media resulting in a 20% increase in customer engagement monthly.
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Customer Service RepresentativeNational Hospital, Abuja Feb 2014 - Jul 2017Abuja, Federal Capital Territory, Nigeria● Answered, directed phone calls, and organized, and scheduled appointments with prospective patients.● Promptly resolved all patients' complaints according to the organizational service level agreement.● Scheduled appointments for the consultant as required.● Tracked all sales activities in the company's CRM system and follow up on leads.● Contributed to team effort by accomplishing related results as needed.● Maintained medical records of infants and provided advisory on child health care requirements.● Demonstrated strong knowledge of medical procedures and hospital policies, thereby contributing to improved healthcare services.
Okeke Faith Chinwe Education Details
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Public Health
Frequently Asked Questions about Okeke Faith Chinwe
What company does Okeke Faith Chinwe work for?
Okeke Faith Chinwe works for Circuits
What is Okeke Faith Chinwe's role at the current company?
Okeke Faith Chinwe's current role is Growth analyst.
What schools did Okeke Faith Chinwe attend?
Okeke Faith Chinwe attended University Of Calabar.
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