• Directed employee relations by providing guidance to supervisor as well as compiling research on employee concerns• Trained new employees including providing them direction and feedback• Developed ability to switch gears quickly and tackle unexpected and/or high priority projects• Able to work independently and professionally• Establish excellent organizational skills with the ability to manage multiple priorities and demonstrate flexibility• Keep testing and counseling client information confidential• Operate Microsoft Word, Excel, and email applications successfully• Recognize and raise policy issues proactively and in a timely manner• Answered and transferred phone calls• Greeted counseling and testing clients upon arrival

• Developed ability to work accurately, with high attention to detail• Completed various higher education administrative tasks• Strengthened ability to connect with others through attending events with different employees• Responded to employee’s nominations for ISUCares initiative • Demonstrated willingness to tackle new assignments