Faiz Sultan Email & Phone Number

Pune, Maharashtra, India

• APAC Regional Lead, Network Life Cycle Management
• As a regional lead controlling data and security network devices hardware LCM (Life-Cycle Management) program for 15 APAC countries
• Coordinate with various stakeholders (network operations, architect, information security, application and server, business teams, third party vendor & suppliers) to ensure operational standards and governance are.
• Review regular network infrastructure compliance audits to capture and suggest and work towards consistencies in the environment
• Capacity planning, Finance and budget management for hardware and resources

Bangalore

• F5, Security Specialist with Network Transition and Delivery
• As a Network SME & F5 Specialist assisted and supported junior engineers and deployment team in F5 implementation, upgrade and high-level escalations
• Worked with Security and architect teams to review new project intake and assist in deployment for F5 and security products to ensure operational standards are maintained
• Network transition and service delivery: was responsible for the delivery, schedule, and quality of assigned projects

Pune, India

• Network design and implementation
• Provided L3 support for client enterprise global network infrastructure
• Worked as an SME for F5 and Check Point firewall products
• Managed India network team, worked closely with the client network director & architecture team to deliver end-to-end network services as per SLA
• Managed redundant network architecture with Cisco routers, switches, ASA & Checkpoint firewalls, Big-IP F5 LTM & GTM load balancers, Cisco Wireless LAN Controller
• Network monitoring and managing network maps in Orion NMS

Pune, India

Mumbai, Maharashtra, India

• Network design and implementation
• Survey, analysis, consulting & redesign of old network infrastructure
• Provided L3 technical support for data network
• Prepared technical documents & manage network diagrams
• Incident and problem management
• Stakeholder Communication

Bengaluru, Karnataka, India

• Design and Implementation of network changes as per customer requirement
• Review change requests for completeness and accuracy
• Manage change issues escalation and communications to customers and stakeholders
• Assist in preparation, facilitation, documentation, and communication related to weekly and ad hoc change management meetings
• Process incident and service requests related to Client’s networks
• Review problem tickets and requests for completeness, clarity, and correct prioritization

Bengaluru, Karnataka, India

• Install, configure, management of Cisco switches, routers, Wireless LAN
• Monitor WAN and internet circuit, escalate & follow up with vendor for RCA (root cause analysis)
• Analyze, troubleshoot and resolve network issues
• Monitor Avaya PBX system health and provide level 1 technical support for AVAYA Telephony
• Manage CDR (Call Detail Record) system, create new user extensions
• Manage and Monitor Windows Server, Active Directory group policy

Bengaluru, Karnataka, India

• Monitor, process management & troubleshoot remote Linux servers
• Network link and URL monitoring of services & troubleshoot received and transmit logs
• Monitor and manage Linux Apache Server, review and track application service logs
• Monitor and manage MySQL server databases

Guwahati, Assam, India

• Install, configure, manage Local and Wide Area Network devices
• Configure Access-Lists in Cisco Routers for securing networks
• Create and configure Dial-up VPN clients
• Install, manage & support Windows Desktop and Server OS, application for Users & Server Group policy management
• Install, configure and management of Windows DHCP & DNS Servers
• Create and manage access rights for shared files and folders

Global Certificate In Data Science & Ai (Gcdai)

B.E, Computer Science

Hslc & Hsslc, Science