Faiza Abbas Email & Phone Number

Islamabad, Islāmābād, Pakistan

Islāmābād, Pakistan

Islāmābād, Pakistan

• Through the job analysis process, developed accurate and comprehensive Job Descriptions for the 67 positions available in the organization, within a timeframe of 3 months; with regular progress updates to the project team and department heads.• Established and Initiated a Behavioral Competency Mapping exercise - to align with the organizational vision and provide a framework for delivering effective performance - with the managers for 131 employees within a timeframe of 6 months.• Contributed to the development of policies and procedures in collaboration with the Executive Member of Admin & HR and ensured their implementation.• Designed, implemented, and evaluated the Leadership Development Program that aligned with business goals and meet the needs of employees at all levels. The program resulted in a 30% increase in employee engagement scores.• Led the development of an e-learning platform (LMS) that increased training completion rates by 50%.• Assessed the effectiveness of training programs through evaluation and analysis of feedback, metrics, and other data sources.• Conceived and led the approval of financial resources for the L&D Annual Budget. • Developed and executed the annual appraisal process, monitoring compliance with the defined timeline, and working with the Head of HR to ensure consistency of quality in appraisal documentation.• Identified opportunities for performance improvement by undertaking internal diagnosis, and process/system reviews to understand barriers and possible solutions.• Managed talent acquisition analytics to ensure monthly visibility for the leadership team on attrition.• Handled employee grievances that can be further investigated with the discipline committee.

Islāmābād, Pakistan

• Increased the number of qualified applicants by 20% within 6 months by optimizing job postings, employee referrals, and social media campaigns.• Improve the time-to-fill metric by 10% within 3 months by streamlining the recruitment process and also supporting in building a talent pipeline of potential candidates.• Achieved an offer acceptance rate of 40% within 4 months by developing an employer value proposition that resonates with candidates and aligns with the organization's values.• Increase the employee retention rate of new hires by 15% within 6 months by revamping the onboarding programs and continuous learning initiatives that aligned with the organization's culture and values.• Increase social media engagement rate by 25% within 6 months by developing and implementing a social media strategy that promoted the employer brand and engaged with potential candidates.• Managed Bank’s internal communications channel by disseminating relevant information across the network.• Led 360⁰ supervision of ‘Talent Management Team e-Newsletter’ each month.• Developed an ‘Employee Recognition Framework’ to reward and recognize employees’ contributions and milestone achievements.• The Mentoring program was structured for future leaders to interact with the existing leadership for professional advice.• Managed KMBL’s Summer Internship Program, including designing the program, branding, assessment center, and ongoing engagement of interns.• Devised, and implement cultural initiatives by leveraging Bank’s core values, to improve employee motivation and brand association.

Islamabad

• Sensitizing students about international academic institutions enabling them to make informed decisions for future academic growth.• Establishing and fostering long-term relationships with national and international academic institutes and other involved stakeholders.• Collaborating with faculty, administration, and campus departments to identify, define, and meet student career planning and placement needs, goals, and objectives.• To ensure students get admitted into the universities of their choice, provided they fulfil the criteria set out.• Assist students with subject combinations upon admission, keeping in view their plans for higher studies.• Engage local and foreign universities to reach out to students, individually during college fairs.• To develop a lecture series for varied professions so that students can be exposed to multiple possible professions.• Training new career advisors in technical, administrative, and social aspects of the role.• Developing communication and promotional material for students, teachers, and advisors.Accomplishments:• Recognized and awarded for exceeding the yearly target of admissions and placements for students at leading global universities for the year 2020.

Islamabad

• Achieved 95% employee retention during the restructuring process in the company within the stipulated budgets.• Managed the recruitment and hiring process, including job postings, candidate screening and interviews, background checks, and onboarding for 72 branches across the North Region.• Led a team that was able to reduce the classroom size to maintain the ideal profit/cost.• Managed the HR monthly reports by using data and analytics to support the management in making sound decisions on cost and budget control, manpower training/development, staff performance appraisal, compensation management, attrition & turnover reports along with the processing of staff final settlements. • Conducted benefits administration, including enrollments, terminations, and maintenance of employee benefits programs.• Developed and implemented HR policies and procedures to ensure compliance with employment laws and regulations.• Coordinated employee training and development programs, including annual performance reviews and career development plans.• Managed employee relations, including resolving employee complaints, conflicts, and performance issues.• Conducted exit interviews and analyzed data to identify areas for improvement and develop retention strategies.• Worked with management to develop and implement employee engagement and recognition programs.

Islāmābād, Pakistan

• Led the Early Years Enhanced Learning Environment project for classrooms in the North Region for 16 branches, which supported enhancing the learning experience for students.• Designed and delivered engaging and practical training sessions and courses (ELE Foundation) for teachers on various educational technology tools and platforms• Developed and implemented training programs and resources to support teachers' integration of technology in the classroom• Provided ongoing support and coaching to teachers in the use of educational technology tools and practices• Collaborated with school administrators to align training programs with school goals and initiatives• Evaluated the effectiveness of training programs and recommended improvements as needed• Worked cross-functionally across the Learning and Talent portfolio to deliver mission-driven solutions to the business• Employed evidence-based learning principles to guide the creation of learning materials.• Conducted learning needs analysis to integrate needed lessons in curriculum design and development

Islāmābād, Pakistan

Researched the subject area including reading relevant publications or blogs, and stayed up to date with writing that was being produced in the chosen field;Selected subject matter based on personal or public interest, or commissioned by a publisher or agent;Wrote individual pieces, including using the technical skills of writing and was able to structure and plan individual projects;Edited, revised and reviewed work especially in response to feedback;Submitted material for publication in the required and expected format;Networked with other writers & team members;Critiqued the work of other writers which includes mentoring / coaching services

Certified Human Resource Professional (Hrci®)

Master'S Degree, Human Resource Management

Bachelor'S In Telecom Engineering, Telecommunications Engineering

Activities and Societies: Member of IEEE (Institute of Electrical and Electronics engineers)